Contract Coordinator and Physician Liaison
Description
As industry-leading wound care providers, Healing Partners propel standard Skilled Nursing Facility wound care to a completely different level. Our multifaceted approach relieves various burdens – clinical, operational, financial, and practical – from busy owners, administrators, and employees, freeing each staff member to focus optimally on his or her responsibilities and improve overall facility management.
BENEFITS OF WORKING WITH HEALING PARTNERS:
- Competitive salary/rate
- Monday-Friday day schedule
- Benefits: Medical, Dental, Vision, eligible on 1st day of month following start date
- Employee Assistance Program (EAP)
- Health Savings Account (HSA)
- Dependent Care FSA
- 401k, Short Term/Long Term disability and life insurance
- Tuition Reimbursement
- Discount Programs
Contract Coordinator & Collaborating Physician Liaison Job Responsibilities:
The Contract Coordinator & Collaborating Physician Liaison plays a vital administrative role in supporting the Company’s clinical and operational teams. This position serves as the primary liaison for collaborating physicians, ensuring seamless communication, efficient onboarding and offboarding, and ongoing compliance with program requirements. In addition to physician support, the role includes contract preparation, tracking, and file management in coordination with the Contract and Business Development department. Success in this role requires strong organizational skills, attention to detail, and the ability to manage multiple administrative functions across departments.
Contract Administration
- Draft, format, and manage various contracts including Service Agreements, Business Associate Agreements (BAAs), vendor contracts, Affiliation Agreements, and Collaborative Practice Agreements (CPAs) using approved templates.
- Coordinate contract execution by tracking edits, circulating documents, and ensuring timely completion.
- Maintain organized electronic records, tracking sheets, and CRM/CLM systems for all executed contracts.
- Collaborate with Divisional Directors, Client Onboarding Manager, and Business Development team to ensure contract compliance and smooth client transitions.
Collaborating Physician Liaison
- Serve as the primary administrative contact for collaborating physicians, ensuring consistent support and communication.
- Manage onboarding/offboarding processes, training coordination, chart review tracking, insurance updates, and roster maintenance.
- Maintain and update the Collaborating Physician Handbook and related documentation.
- Prepare CPAs based on new hire alerts and specific requests using standardized templates.
- Monitor chart review deadlines and send timely reminders to collaborators.
- Maintain credentialing and collaboration documentation in the HUB with standardized naming conventions.
- Communicate with the Invoicing team regarding collaborating physician payments.
- Implement and monitor state-specific quality assurance requirements.
- Stay current with prescriptive authority regulations for Nurse Practitioners in each practicing state.
- Update CPA templates with current state requirements and physician information.
- Coordinate with the Credentialing department to ensure timely execution of CPAs for provider integration.
Cross-Departmental Coordination and Support
- Provide support to Credentialing team, Collaborating Physicians, Medical Director, and client implementation team as needed.
- Collaborate with invoicing to ensure timely and accurate payment of Collaborating Physicians.
Process & Continuous Improvement
- Maintain standardized contract templates and clause libraries.
- Identify workflow efficiencies and propose system/process improvements.
Contract Coordinator & Collaborating Physician Liaison Qualifications and Requirements:
- Bachelor’s degree or equivalent experience (minimum four years in a related a health-related, administrative or legal support role) preferred
- Effective and exceptional written and verbal communication skills, with the ability to convey complex information clearly and professionally across diverse teams and stakeholders.
- Effective interpersonal skills and proactive approach to problem-solving.
- Strong understanding of contract language and document handling.
- Excellent organizational and file management skills.
- High attention to detail and ability to manage multiple priorities.
- Proficiency in digital tools for document tracking and communication.
- Experience in health care industry.
- Tech-savvy, with the ability to quickly learn and adapt to new systems.
- Working knowledge of HIPAA regulations and Business Associate Agreements (BAAs).
Physical Requirements:
- Ability to sit, use a computer, and communicate via phone for extended periods.
- Regular, predictable attendance.
- Remote work with occasional in-office presence based on business needs or manager discretion.
Work Environment:
- The job duties and functions for this position are performed remotely with a requirement for onsite work on an as needed basis, dictated by business needs and/or manager discretion.
Job Type: Full-time
Salary: $58,000-62,000
Schedule:
- Day shift
- Monday to Friday
- Weekend and night On-Call
Work Location: Remote with possible travel to Company Events
Healing Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.