Medical Assistant

Patient ServicesHPG Primary Care - Dalton Dalton, Georgia


Hamilton Health Care System, Inc.

Job Description and Performance Standards


Title: Medical Assistant

Department:  Designated HPG Practice

Reports To:   Practice Manager

Shift: M-TH 8am-5pm Fri 8am-12pm

Status: Full-Time



Hamilton Physician Group (“HPG”) is a multi-subspecialty physician group practice and controlled affiliate of Hamilton Medical Center, Inc., (“HMC”).  HMC is a wholly owned subsidiary of Hamilton Healthcare System, Inc. (“HHCS”).  HPG was created as a responsive, scalable and adaptable physician enterprise to meet the long-term community need for medical specialties within the Dalton, Georgia and surrounding communities that for various reason may not be optimally provided for or sustainable by the independent medical staff.  Such medical services may include without limitation, primary care, cardiology, convenient care, spine and others.


Assists in examination and treatment of patients under the direction of a physician and/or nurse practitioner, including preparing patients to be seen by the physician and/or nurse practitioner, and perform specific procedures with appropriate orientation and supervision.  Assists with patient phone calls, prescription refills, referrals, and prior authorizations.  Interviews patients, measures vital signs (i.e. pulse rate, temperature, blood pressure, weight and height) and records information in patients’ charts.  May be required to collect blood samples, tissue or other laboratory specimens and prepare them for testing.  Explains treatment procedures, medications, diets and physician’s instructions to patients.  Prepares treatment rooms for patient examinations, keeping the rooms neat and clean.  Familiar with standard concepts, practices and procedures related to the practice.  Follows standard procedures and/or written instructions to perform job duties. Assists with business, operations, clerical, patient billing, medical records management, reception, and patient scheduling as needed.  Demonstrates teamwork to ensure achievement of team, individual, and corporate goals.  Provides support to team members and performs other duties are required. 




Education:  Graduated from Medical Assistant, accredited by the Commission on accreditation of Allied Health Education Program and passed a National Certification exam (AAMA or equivalent) to be certified as Medical Assistant.

Experience:  1-2 years experience in a clinical setting is preferred.

NOTE:  During an acquisition, the organization’s medical assistant associates must have two years of on the job training, if not a graduate of a formal program or passed Medical Assistant Certification.  

Skills: Good oral and written communication skills to effectively interact with patients, physicians and staff members.  Ability to interpret and follow oral and written instructions, policies, guidelines and standards.  Ability to prioritize and manage time effectively.  Intermediate Proficiency level with Microsoft Office: Word and Excel.

Physical, Mental, Environmental and Working Conditions

Works in outpatient clinic and acute health care setting with adult, neonates, pediatric, adolescents and geriatric patients with minor health related medical problems. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items up to 50 pounds. Requires corrected vision and hearing to normal range. Requires working under stressful conditions. Requires exposure to communicable diseases or body fluids.