PBX Operator

TelecommunicationsInformation Services - Telecom Dalton, Georgia


Description

Hamilton Health Care System, Inc.

Job Description and Performance Standards

 

Title:  PBX Operator  - 558354014

Department:  Information Services 55835

Reports To:  Telecommunications Manager

Shift: Varies

Status: PRN

 

JOB SUMMARY

Answers calls, one-at-a-time, on switchboard for Hamilton Health Care Systems, Hamilton Medical Center and Physician answering services.

JOB QUALIFICATIONS

Education:  High School graduate

Licensure:  N/A

Experience:  Working knowledge of computers, phones, faxes and overhead PA

Skills:  Good composure under pressure

 

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS

 

Sitting Down 95% of the time; Closed-in working space with no windows. Can be noisy at times; Must be able to make the best out of a stressful situation. Must be able to communicate with upset callers. Responsible for complete hospital code notification procedures.