Hamilton Health Care System, Inc.
Job Description and Performance Standards
Title: PBX Operator - 558354014
Department: Information Services 55835
Reports To: Telecommunications Manager
Answers calls, one-at-a-time, on switchboard for Hamilton Health Care Systems, Hamilton Medical Center and Physician answering services.
Education: High School graduate
Experience: Working knowledge of computers, phones, faxes and overhead PA
Skills: Good composure under pressure
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Sitting Down 95% of the time; Closed-in working space with no windows. Can be noisy at times; Must be able to make the best out of a stressful situation. Must be able to communicate with upset callers. Responsible for complete hospital code notification procedures.