Director, Case Management

Officials and ManagersCase Management Dalton, Georgia


Hamilton Health Care System, Inc.

Job Description and Performance Standards

Title:  Director, Case Management 550991014

Department:  Case Management

Reports To:  Vice President / Chief Financial Officer

Shift:  8:00am-5:00pm and some weekends 

Status:  Full Time



The Director, Case Management is a Registered Nurse who supervises, facilitates and coordinates the Case Management system.  This includes all the activities of the Case Managers, Social Workers and Clinical Documentation Specialists.  The position evaluates the patient care outcomes as well as the financial outcomes this system impacts.

This position collaborates with all hospital departments in the Hamilton Health Care System; medical staff, Home Health Care/Hospice agencies; durable medical equipment companies; nursing homes; and others to assure patient care coordination is efficient, of high quality and cost effective.  The Director intervenes when patient care is at risk.  This position assists in teaching others how to analyze patient care data and how to present it to reach the goals of the organization.

The Director follows Hamilton’s PRIDE Values standards and assures that these standards are followed by the department’s associates.


Education:  Graduate of an accredited Diploma/Associate/Baccalaureate School of Nursing

Licensure:  Current Georgia RN License. 

Experience:  Five to ten years of clinical experience and management experience preferable leading a case management program.  Data analysis experience is preferred.

Skills:  Nursing skills as defined in the Law Governing the Practice of Nursing in Georgia.  Computer skills preferred.  A self motivated, detail-oriented individual with precise communication, problem-solving, technical and organizational skills.  A nurse who develops positive relationships with the medical staff, other clinical staff, vendors, and companies where patient care is at stake.  Business knowledge and skills preferred.  Ability to mediate.  Ability to coordinate teams to accomplish the expected outcomes.



Works in an office setting most of the time.  Will also work in the various nursing units to assist with Case Management issues.  Required to work a flexible schedule to interact with staff on all shifts, as needed.  This position is to be flexible for other projects and responsibilities as assigned.

Requires full range of motion including manual and finger dexterity and eye-hand coordination.  Requires corrected vision and hearing to normal range.  Requires working under stressful conditions and frequent interruptions.