Hamilton Health Care System, Inc.
Job Description and Performance Standards
Title: Medical Office Assistant
Department: Diabetes and Endocrinology Center
Reports To: Practice Manager
Shift: 7:45-4:00 M-Th 7:45-12:00 F
Status: Full Time
Hamilton Diabetes and Endocrinology Center is a specialty practice owned by Hamilton Medical Center. Hamilton Diabetes and Endocrinology Center provides Diabetes and Endocrinology services in the inpatient and outpatient setting. The practice currently operates in the Dalton, Georgia area and surrounding counties.
Assists with patient phone calls, prescription refills, referrals, and prior authorizations. Assists front desk staff with downloading, registration, and scheduling. Interviews patients, measures vital signs (i.e. pulse rate, temperature, blood pressure, weight and height) and records information in patients’ charts. May be required to collect blood samples, performs point of care testing, tissue or other laboratory specimens and prepare them for testing and give injections. Explains treatment procedures, medications, diets and physicians instructions to patients. Prepares treatment rooms for patient examinations, keeping the rooms neat and clean. Familiar with standard concepts, practices and procedures related to the practice. Follows standard procedures and/or written instructions to perform job duties. Assists with business, operations, clerical, patient billing, medical records management, reception, and patient scheduling as needed. Demonstrates teamwork to ensure achievement of team, individual, and corporate goals. Provides support to team members and performs other duties are required.
Education: Graduated from Medical Assistant, accredited by the Commission on accreditation of Allied Health Education Program and passed a National Certification exam (AAMA or equivalent) to be certified as Medical Assistant.
Experience: 1-2 years experience in a clinical setting is preferred. Bilingual preferred but not required.
Skills: Good oral and written communication skills to effectively interact with patients, physicians and staff members. Ability to interpret and follow oral and written instructions, policies, guidelines and standards. Ability to prioritize and manage time effectively. Intermediate Proficiency level with Microsoft Office: Word and Excel.
Physical, Mental, Environmental and Working Conditions
Works in outpatient clinic health care setting with adult, adolescents and geriatric patients with minor health related medical problems. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items up to 50 pounds. Requires corrected vision and hearing to normal range. Requires working under stressful conditions. Requires exposure to communicable diseases or body fluids.