Clinical Quality Project Coordinator, RN
Hamilton Health Care System, Inc.
Job Description and Performance Standards
Title: Clinical Quality and Project Coordinator 553032073
Department: Clinical Quality
Reports To: Director of Quality and Accreditation
Shift: 8:00am - 5:00pm / Monday - Friday
The Clinical Quality and Project Coordinator is a registered nurse with an in depth knowledge and background of nursing theory, expert skills in nursing practice, stellar communication abilities, in-depth understanding, and autonomy to incorporate management principles. Provides leadership in the development and management of quality project activities, including innovative practice and research projects, with adherence to timelines and responsible for ensuring that projections and goals are met. The Clinical Quality and Project Coordinator is responsible for identification and coordination of quality data; utilization and analysis of aggregated data to form plans for quality improvement in patient care outcomes; and for monitoring and analyzing data for trending. Performs data collection/aggregation/utilization of the various data systems; and the subsequent management, evaluation, and dissemination of information. Working knowledge of the CQI systems/processes and accreditation requirements. Works with all front line staff in a multidisciplinary capacity in collecting and utilizing clinical data to create, enact, and evaluate plans for quality improvement. Active participant on the Quality Team. Participates in the formation and analysis of data reports for internal and external reporting. Supports the strategic leadership activities and vision of the organization and quality department in terms of performance improvement standards. Upholds organizational values and principles by creating and maintaining effective positive customer service relationships that ensure stakeholder needs are met and exceeded.
Education: Required Associate Degree in Nursing, Bachelor’s Degree in nursing preferred, hospital administration, or related management field and/or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. Experience in data collection/utilization preferred.
Licensure: Current Georgia RN License
Experience: Minimum of two years of clinical experience required. Certification and/or participation in professional organizations recommended.
Experience and knowledge base of computer systems, applications, and operations including but not limited to those involving Quality Department.
Skills and Core Competencies:
- Dedicated to Professionalism, Respect, Integrity, Diligence and Excellence (P.R.I.D.E.) Values.
- A self-motivated, detail, deadline, and service-oriented individual that can accurately set priorities, possesses precise written and verbal communication and excellent interpersonal skills.
- Good understanding of project management processes. Experience in conducting projects as well as ability to integrate patient safety and experience data into process development are required
- Excellent problem solving and critical thinking skills.
- Skilled in the art of human relations, problem solving and conflict resolution/negotiation.
- Facilitates communication between hospital and medical staff.
- Capable of facilitating learning of others and able to express oneself effectively before groups.
- Demonstrates good role model qualities; ability to effectively interpret, implement and support approved hospital policies, philosophy and objectives.
- Is self directed in maintaining and improving own competence in clinical skills as well as cognitive aspects of medical/surgical nursing practice, nursing theory, current research and disease management.
- Capable of effecting positive change across all departments and with medical staff to improve the quality of patient care and the cost of services.
- Intervenes as necessary with all healthcare professionals to assure quality and cost-effective care.
- Ability to develop and maintain quality relationships with medical staff and work as partners to facilitate organizational and community relationships.
- Performs duties without direct supervision by conducting self in a professional, autonomous manner.
- Working knowledge of Microsoft Office (especially Excel and PPT) and data bases used by Hamilton for clinical data collection and reporting.
- Troubleshooting skills in the formulation of data reporting and interpretation of accreditation guidelines and standards.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Requires corrected vision and hearing to normal range. Manual dexterity and eye-hand coordination is necessary. May require working under stressful conditions. Occasional exposure to communicable diseases, toxic substances, ionizing radiation, and other conditions common to a hospital environment. Frequent contact within community and may require some travel. Requires flexible work schedule as necessary to meet the demands of the position. Requires standing and walking for extensive periods of time. Requires working with computers and prolonged periods of time on the telephone. Duties may require lifting up to 50 pounds.