Department Clerical Assistant

Patient Financial ServicesCentral Business Office Dalton, Georgia


Hamilton Health Care System, Inc.

Job Description and Performance Standards

Title:  Department Clerical Assistant 339005216

Department:  Central Business Office

Reports To:  Collection Manager

Shift:  Varies 8:30am-5:00pm

Status:  Part Time


Works with CBO staff, HMC customers and outside customers to gather, send, process, record and maintain electronic and written forms of information.  Information includes but is not limited to mail, bankruptcy information, charity adjustments and electronic document management.  Completes clerical “projects” as needed for all members of the CBO staff.


Education:  Completion of a high school diploma.

Licensure:  N/A

Experience:  Prefer some experience in a clerical or health related field. Experience with electronic document management preferred. 

Skills:  Excellent oral and written communication skills to effectively interact with internal and external customers.  Ability to interpret and follow oral and written instructions, policies, guidelines and standards.  Ability to prioritize and manage time effectively.  Working knowledge of medical A/R software programs and PC skills.  Basic knowledge of Microsoft Office, Word and Excel.  Must pay close attention to detail and demonstrate competence in basic math concepts.

Works in typical office setting. Long hours sitting, some lifting and walking, occasionally requested to lift file boxes over 20 pounds. Must be able to analyze problems and take action as needed referring only complex problems to management.