Medical Office Assistant - PRN
Hamilton Health Care System, Inc.
Job Description and Performance Standards
Title: Medical Office Assistant 664905204
Department: Anna Shaw Children's Institute (ASCI), Developmental Behavioral Pediatrics
Reports To: Practice Manager
Shift: 7:30am-6:00pm, Weekdays will vary
Status: Part Time
The Anna Shaw Children’s Institute (ASCI) is a developmental behavioral practice and an affiliate of Hamilton Healthcare System, Inc. (“HHCS”). ASCI was created as a responsive entity to meet the medical and psychiatric pediatric care services needs for children with developmental delays and/or the behavioral issues related to those delays within Dalton, Georgia and the surrounding region. Additionally, the ASCI will provide Physical, Occupational, Speech and Feeding therapy services to the same pediatric population.
The associate in this role will assist in examination and treatment of patients under the direction of a physician and/or nurse practitioner, including preparing patients to be seen by the physician and/or nurse practitioner. Assist patients with limited mobility. Assist with patient phone calls, prescription refills, referrals, and prior authorizations of medication(s). Interview patients, measure vital signs (i.e. pulse rate, temperature, blood pressure, weight and height) and record information in patients’ charts. Prepare patient(s) for specimen collections, collect laboratory specimens and appropriately package specimens for transport. Explain treatment procedures, medications, diets and physicians instructions to patients. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Familiar with standard concepts, practices and procedures related to the practice. Follow standard procedures and/or written instructions to perform job duties. Assist with business, operations, clerical, patient billing, medical records management, reception, and patient scheduling as needed. Demonstrate teamwork to ensure achievement of team, individual, and corporate goals. Provide support to team members and perform other duties as required.
Provide direct care to patients under the supervision of the physician. Assist the professional staff in the provision of care by preparing patients to be seen by the physician and perform specific procedures with appropriate orientation and supervision. Maintain compliance with hospital policies and procedures.
Education: High school graduate or equivalent required. Certificate from accredited or governed Medical Office Assistant Program preferred.
Experience: 3 years of experience in a clinical setting. Pediatric clinical experience preferred.
NOTE: During an acquisition, the organization’s medical assistant associates must have two years of on the job training, if not a graduate of a formal program or passed Medical Assistant Certification.
Skills: Good oral and written communication skills to effectively interact with patients, physicians and staff members. Ability to interpret and follow oral and written instructions, policies, guidelines and standards. Ability to prioritize and manage time effectively. Intermediate Proficiency level with Microsoft Office: Word and familiarity with Excel.
Current AHA BLS CPR or obtains AHA BLS CPR within 30 days of hire.
Physical, Mental, Environmental and Working Conditions
Works in outpatient clinic and acute health care setting with pediatric patients with developmental delays and/or behavioral issues related to those delays and the pediatric patient’s parents/guardians. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items up to 50 pounds. Requires corrected vision and hearing to normal range. Requires working under stressful conditions. Requires exposure to communicable diseases or body fluids.