PBX Operator

TelecommunicationsInformation Services - Telecom Dalton, Georgia


Description

Hamilton Health Care System, Inc.

Job Description and Performance Standards

Title:  PBX Operator 558354014

Department:  Information Services

Reports To:  Telecommunications Manager

Shift:  Varies 

Status:  PRN

JOB SUMMARY 

ANSWERS CALLS, ONE-AT-A-TIME, ON SWITCHBOARD, FOR HAMILTON HEALTH CARE SYSTEMS, HAMILTON MEDICAL CENTER AND PHYSICIAN ANSWERING SERVICES.

JOB QUALIFICATIONS

Education:   HIGH SCHOOL GRADUATE

Licensure:  N/A

Experience:  WORKING KNOWLEDGE OF COMPUTERS, PHONES, FAXES, OVERHEAD PA 

Skills:  GOOD COMPOSURE UNDER PRESSURE
 

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
SITTING DOWN 95% OF TIME; CLOSED-IN WORKING SPACE WITH NO WINDOWS; CAN BE NOISY AT TIMES; MUST BE ABLE TO MAKE THE BEST OUT OF A STRESSFUL SITUATION. MUST BE ABLE TO COMMUNICATE WITH UPSET CALLERS. RESPONSIBLE FOR COMPLETING HOSPITAL CODE NOTIFICATION PROCEDURES.