PBX Operator
Description
Hamilton Health Care System, Inc.
Job Description and Performance Standards
Title: PBX Operator 558354014
Department: Information Services
Reports To: Telecommunications Manager
Shift: Varies
Status: PRN
JOB SUMMARY
ANSWERS CALLS, ONE-AT-A-TIME, ON SWITCHBOARD, FOR HAMILTON HEALTH CARE SYSTEMS, HAMILTON MEDICAL CENTER AND PHYSICIAN ANSWERING SERVICES.
JOB QUALIFICATIONS
Education: HIGH SCHOOL GRADUATE
Licensure: N/A
Experience: WORKING KNOWLEDGE OF COMPUTERS, PHONES, FAXES, OVERHEAD PA
Skills: GOOD COMPOSURE UNDER PRESSURE
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
SITTING DOWN 95% OF TIME; CLOSED-IN WORKING SPACE WITH NO WINDOWS; CAN BE NOISY AT TIMES; MUST BE ABLE TO MAKE THE BEST OUT OF A STRESSFUL SITUATION. MUST BE ABLE TO COMMUNICATE WITH UPSET CALLERS. RESPONSIBLE FOR COMPLETING HOSPITAL CODE NOTIFICATION PROCEDURES.