Senior PBX Operator

TelecommunicationsInformation Services - Telecom Dalton, Georgia


Description

Hamilton Health Care System, Inc.

Job Description and Performance Standards

 

Title:  SR. PBX Operator - 558354011

Department:  Information Services 55835

Reports To:  Telecommunications Manager

Shift: Varies

Status: Full Time



JOB SUMMARY

ANSWERS CALLS, ONE-AT-A-TIME, ON SWITCHBOARD, FOR HAMILTON HEALTH CARE SYSTEMS, HAMILTON MEDICAL CENTER AND PHYSICIAN ANSWERING SERVICES.

JOB QUALIFICATIONS

Education:   HIGH SCHOOL GRADUATE 

Licensure:    N/A

Experience   1-YEAR COMPLETION OF PBX OPERATOR ASSIGNMENT, WORKING KNOWLEDGE OF COMPUTERS, PHONES, FAXES, OVERHEAD PAGING

Skills:  GOOD COMPOSURE UNDER PRESSURE

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS

SITTING DOWN 95% OF TIME; CLOSED-IN WORKING SPACE WITH NO WINDOWS; CAN BE NOISY AT TIMES; MUST BE ABLE TO MAKE THE BEST OUT OF A STRESSFUL SITUATION. MUST BE ABLE TO COMMUNICATE WITH UPSET CALLERS. RESPONSIBLE FOR COMPLETING HOSPITAL CODE NOTIFICATION PROCEDURES