Summary Description:

Responsibilities:

• Ensure efficient processes are followed, and close conformance between processes and system features are maintained
• Analyze the current operational setup, and suggest process related improvements to ensure lean manufacturing and increase productivity
• Proactively identify business capability and IT service gaps and contribute to improvement efforts.
• Allocate resources effectively, including budget, staff, and tools, to support business analysis activities and meet project objectives.
• Oversee the gathering, analysis, documentation, and validation of business requirements for projects and initiatives, ensuring they are clear, complete, and aligned with business objectives.
• Develop deep knowledge of the business and build both horizontal and vertical relationships with business and IT leaders that deliver business impact.
• Act as the principal technology advisor to the business and a champion for identifying, leading and driving information technology transformation.
• Ensure that business’s strategy and key performance indicators are identified and leveraged for effective IT demand shaping.
• Partner with business unit or function leaders on pre-project ideation.
• Partner with business and IT leaders to evaluate proposals, build business cases, and plan new joint initiatives, and determine how they fit into business capability roadmaps and priorities.
• Ensure delivery of new technology solutions and capabilities in accordance with the roadmap and ensure that they meet established objectives and expectations of business partners.
• Share ownership of the business value results of technology related projects; measure and communicate business value results on a regular basis.
• Bring outside-in or fresh perspectives into the organization by routinely meeting with end customers/consumers, industry peers, and other external sources.
• Ensure continuous improvement in value optimization, IT performance, and business processes where applicable.
• Advocate for and advance business partners’ knowledge of IT processes, frameworks, roles, and capabilities.

Position Requirements:

• Undergraduate degree in Industrial Engineering, Manufacturing Technology, or a related field.
• An advanced degree is preferred.

• A minimum of 10 years of experience working in either manufacturing or consulting sector.
• A minimum of 5 years experience in the area of process improvement, and facilitating the development and implementation of business initiatives and projects based on organizational objectives.
• Demonstrated track record of creating technology solutions to solve business problems (globally, or across multiple divisions or regions within a single company).  

• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization.
• Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit or function, as well as with leadership and functional teams.
• A strategic thinker focused on business value results that utilize technical solutions.
• Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience.
• Demonstrated ability to interact with and influence C-level executives to drive business value.
• Exceptional ability to lead change using positive and collaborative methods.
• Skilled at conflict resolution and problem-solving to achieve win-win outcomes.
• Diplomacy: able to influence and motivate others using personal rather than positional power.
• Strong communication skills in writing, speaking, and presenting.
• An exceptional listener, able to comprehend what is said and probe for important details.
• Able to communicate technical or complex subject matter in business terms.
• An outside-in focus: outstanding end-customer relationship skills.