Immigration Practice Group Manager

Legal Support ServicesHybrid Remote, Florham Park, NJ


Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity in the Immigration Department of our New Jersey office. We offer competitive compensation and an excellent benefits package.

Position Summary

The Immigration Practice Group Manager position will oversee and manage client portfolios, while providing organizational and practice specific support to attorneys in our highly specialized Business Immigration Department. Will oversee and assist the client team in a wide range of business immigration matters including preparing various immigration forms and applications.


Duties & Responsibilities  

  • Manages day-to-day activity for large client portfolios, including managing the support team assigned to the client
  • Cultivate client relationships, effectively communicates with clients regarding procedural and case processing issues, identifies client immigration solutions and understands current client activity
  • Manages issue escalations and work to resolve same
  • Collaborates with the shareholders and senior attorneys to manage legal team’s work and ensures deadlines are met
  • Leads the client team by providing training, new hire orientation, guidance and performance reviews for the team
  • Collaborates hiring and training of new client team members
  • Identifies employees who may require additional training and oversight and works with them to achieve performance expectations
  • Provides performance feedback ongoing and during annual performance evaluation program
  • Maintains oversight of individual caseloads as well as that of paralegal caseloads to ensure timely completion of work
  • Mentors junior associates, paralegals, and administrative assistants on the client team, particularly in process management and client specific procedures and requirements
  • Manages various administrative duties; maintains case management database, directs client contact-- phone calls, emails, and postal correspondence
  • Files and monitors applications and petitions with appropriate government agencies
  • Initiates contact with government officials to obtain necessary information to alert supervising attorney and legal team of potential delays or possible problems in the processing of an application
  • Researches law, procedures and keeps track of immigration law updates
  • Creates and maintains reports as needed
  • Assists in client intakes, prepares client mailings and submissions to various immigration offices
  • Collaborates with senior attorneys to manage and support large scale projects, including writing or deploying communications, executing case filing strategies with clients, providing clients with program progress
  • Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

Skills & Competencies


  • Ability to communicate professionally and interact effectively with clients and all levels of personnel including management staff and support staff
  • Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
  • Ability to be a proactive self-starter who understands the details within a much larger context
  • High attention to detail, outstanding organizational skills and the ability to manage time effectively
  • Excellent customer service skills and ability to work on multiple matters simultaneously in an organized manner and under minimal supervision
  • Flexibility and able to respond quickly and positively to shifting demands
  • Position also requires the ability to work under pressure to meet strict deadlines


Qualifications & Prior Experience  

  • Bachelor's degree or equivalent experience and Paralegal certification required
  • Ten years of experience in preparing immigrant and nonimmigrant visas
  • International Business Immigration experience within a law firm or professional services firm with demonstrated knowledge of complex issues within the Business Immigration practice area
  • Minimum 5-7 years of experience managing and reviewing work of junior and mid-level paralegals
  • Proficiency in Windows-based software and Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook
  • Exceptional computer skills with the ability to learn new software applications quickly

Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.

In support of our unwavering dedication to putting diversity, equity, and inclusion into action, GT participates in the Mansfield Rule Certification Program. This Program, which is administered by The Diversity Lab, aims to increase diverse representation in the legal industry. In July 2020, we achieved Mansfield Rule 3.0 Certification. A year later, in 2021, we achieved Mansfield 4.0 Certification Plus, meaning we went beyond the requirements of the original Mansfield program. Most recently, in 2022, GT gained Mansfield Rule 5.0 Certification Plus – again achieving the highest level of certification a law firm can obtain. GT is currently participating in the Mansfield Rule 6.0 Certification Program. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.