Learning and Development Specialist

Legal Support Services London, United Kingdom


Greenberg Traurig (GT), a global law firm, has an exciting full time employment opportunity for a Learning and Development Specialist in the Professional Development Department of our London office. We offer competitive compensation and an excellent benefits package 

Position Summary:

As part of the Learning and Development (L&D) team, the L&D Specialist will design and facilitate learning programs on a variety of topics offered to GT attorneys and staff. L&D Specialists collaborate with instructional designers, subject matter experts, stakeholders and project teams to create, design, and develop job aides, quick reference cards, guides and other resources used when facilitating instructor-led programs and blended learning curricula. This role will be responsible for a majority of the non-US offices, however, there are opportunities work on enterprise projects and training initiatives.


Duties & Responsibilities:

  • Builds relationships with various stakeholders in the non-US offices to understand their business objectives and align training efforts
  • Partners with regional human resource professionals, business directors or operational department heads to conduct performance and needs analysis to recommend and implement appropriate learning interventions to address skill gaps and provide feedback to management
  • Serves as training lead where project management skills will be required to coordinate efforts and resources within the Learning and Development team as part of a larger project team
  • Works with instructional designers to ensure firm-branded templates are used and that deliverables are reviewed for quality assurance prior to implementation
  • Designs and develops world-class engaging programs and curricula; define objectives, outline course content and exercises, develop content, assessments and supporting materials for learning efforts
  • Teams up with software rollout teams by participating in pilot orientation sessions, conducting testing and reporting results, soliciting feedback from pilot users, and compiling statistics of overall pilot results
  • Facilitates learning programs for attorneys and staff on the firm’s core applications. Training delivery formats include live classroom, virtual training, and one-on-one instruction
  • Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; working in conjunction with other members of the learning team as needed to keep up with the new features of the virtual platforms
  • Generates class rosters, reports, and updates attendance in GT’s Learning Management System
  • Provides metrics on learning programs as requested
  • Stays up to date with industry and field current trends
  • Performs other job-related duties as required 


Skills & Competencies:

  • Proven proficiency in designing and facilitating training programs in classroom and virtual environments
  • Must be proficient in the application of instructional design, curriculum design, and adult-learning principles
  • Ability to establish credibility with client base as a valuable resource and consultant in technical training and applications
  • Excellent verbal, written and interpersonal communication skills in the English language
  • A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently
  • Strong project management skills


Qualifications & Prior Experience:

  • Bachelor's Degree or equivalent experience in Education or related field preferred
  • CPLP a plus
  • 5 years of experience in an education and training environment, preferably in a professional services organization; prior legal industry experience a plus
  • Experience with soft skill and leadership
  • Strong technical knowledge of multiple software applications used in a legal environment including MS Office 2016 and higher, iManage FileSite/DeskSite or similar large document management system, and BigHand HyperStyles or similar document production tools 

If you submit your CV to the firm ('Greenberg Traurig LLP') we will store this, and any other personal data you provide, securely and will not disclose it to anyone else. We will only use this data to consider your suitability for opportunities with the firm now or in the future, and to verify that you were the source in order to protect the firm's legitimate interests. This personal data will be automatically erased after five years. If you would like the firm to erase your data sooner than this please contact us at [email protected].

Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, veteran status, or genetic information, among other protected bases.