Knowledge Management Specialist

Information Technology Panama City, Florida


This job description identifies the major responsibilities of this position. It does not include all aspects of the position such as potential additional duties requested by supervisors/managers and the requirement for flexibility in helping others for the Company’s overall benefit.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.




Assists with strategic management defined as the ability to synthesize data from various sources and provide specific recommendations related to policy and process improvement recommendations to improve organizational performance. Engages in knowledge sharing mechanisms that promote data driven decision making and organizational awareness across business lines utilizing systems such as Microsoft Office 365, Microsoft SharePoint, All Partners Area Network (APAN), IntelShare, Cloud One and other developing systems.




  • Applies knowledge of systems such as Microsoft Office 365, Microsoft SharePoint, APAN, IntelShare, Cloud One and other developing systems to develop and deliver training modules for the Air Force Forces (AFFOR) Staff in an effort to promote a culture of shared knowledge, data driven decision making and organizational awareness across business lines.
  • Collects, manages, and analyzes data sets from distinct sources, in different formats, and across various classified domains to improve data and information management in support of the command’s mission. Develops the ability to identify and target diverse issues quickly for timely resolutions across the enterprise. Maintain a data and metadata inventory that is accessible to senior leadership
  • Serves as an agency contact for key programmatic decisions in the occupational area related to the component, regional or headquarters organization. Assists with critical analysis of pressing issues and required policy recommendations to management officials in formulating decisions regarding changing responsibilities or business needs, as well as in the design/development and evaluation of the ongoing and/or new program issues.
  • The incumbent will leverage industry tools and best practices such as Agile, SCRUM, Lean/Six Sigma, Continuous Process Improvement, and Lessons Leaned Management to identify, analyze, develop and utilize various concepts, solutions, and evaluative techniques in support of sharing data related to workforce management, training and development and other business services provided by the enterprise.  The contractor participates as either a team leader or team member on cross functional teams designing and/or building solutions




  • BS Preferred
  • Experience comparable to Air Force Enlisted with a military grade of E7
  • Bachelor's degree in Computer Sciences, Organizational Leadership, or similar fields.
  • Certification by a reputable Senior Knowledge Management Institution, or 7+ years’ Knowledge Management experience
  • CompTIA Security+ Certification is required for this position


Other Requirements: NA

Air Force Skill Code Conversion: 3D0X1, 17D4Y, or GS2210

US Citizenship Required for this Position: Yes

Performance Location:

Relocation Assistance: No

Clearance Type: Tyndale

Travel Required:  Yes

Mission Essential: Yes

The candidate shall be prepared to continue providing such services, in accordance with the terms and conditions of their contracts, during periods of crisis.

Shift-Work: Yes

Some of the task activities must be performed 24 hours per day, 7 days per week, accordingly, shift work for those contractor employees performing these services is normal.

Overtime: Yes

Overtime may be required for exercises or contingencies

GSI Service Group Inc. is an equal opportunity and affirmative action employer that consciously builds inclusive teams and is proud to support a diverse environment that considers all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.