Systems Administrator

Technical Support Bethesda, Maryland


Systems Administrator 
Location: Bethesda, MD  

GRSi, a forward-leaning professional technical and engineering services company across Federal, National Security, Intelligence, and Commercial industries, is experiencing steady organic growth. Our next-level solutions and support have earned us national accolades and the trust of our clients for over two decades. With continued growth comes opportunity, and we are currently searching for a Systems Administrator to support our Bethesda, MD office. 
- Implement, support, and maintain infrastructure virtualization and hyper-convergence solutions, such as Nutanix AHV Hypervisor and Microsoft Azure. 
- Provide operational backup and restore support for infrastructure systems with NetBackup and Veeam 
- Experience with MS SQL and MySQL. 
- Provide direct support in the day-to-day operations on hardware and operating systems including the evaluation of system utilization, monitoring response time, and primary support for detection and correction of operational problems. 
- Consult and assist developers to develop Windows server and application hosting solutions. 
- Perform the engineering and administration of web and application servers running IIS and Apache. 
- Perform operational systems administration, engineering, and troubleshooting for Windows on-premises and in the Cloud.    
- Support disaster recovery testing and recommend/implement solutions to continually enhance the resilience of the enterprise environment. 
- Provide support for data center hardware for installations, upgrades, refreshes, and troubleshooting. 
- Research, test and deploy security patches and vulnerability mitigation and remediation configuration changes. 
- Provide after-hours and weekend support for reported outages.   
- Provide Tier 3 escalation support to the Service Desk for all supported systems 
- Create and maintain Standard Operating Procedures (SOPs) and technical documentation.  
- Experience or Knowledge with network storage Server such as Isilon and NetApp. 

- Must meet all requirements for obtaining and maintaining a Public Trust Clearance. 
- This position requires a Bachelor’s degree along with at least five (5) years of relevant work experience in IT customer support or an Associate degree or H.S. diploma with at least seven (7) years of relevant work experience.
- The Desktop Systems Administrator shall have a Level 5 (NACIC) security clearance, or obtain a
Foundation Certificate in IT Service Management (ITIL) v3.
- In addition, the personnel who hold one or more of the following certifications:  

  • MSCE: Microsoft Certified Solutions Expert (current or current version -1) 
  • Jamf Certified Expert (current or current version -1) 
  • GSEC: GIAC Security Essentials 
  • GCWN: GIAC Certified Windows Security Administrator 
  • (ISC)² Certified Information Systems Security Professional (CISSP)  

Desired Experience:
- Demonstrated experience in consulting with end-users to identify and understand needs, as well as developing tailored solutions to address complex technical needs. 
- Strong verbal and written communications skills, with the ability to collaborate and consult with diverse stakeholder groups. 

The Company:
Innovation, Collaboration, and Agility - at GRSi these aren't buzz words, they're our mantra. 

GRSi is an ISO certified and CMMI/dev-ML3 rated professional services organization with expertise that covers all areas of information technology and professional engineering services -- from systems integration; Agile, Iterative and Waterfall software development; multi-tier infrastructure support; to full spectrum cyber security and enterprise systems support. Regardless of the program or the task, the excellence of GRSi is all about the people. Our greatest asset is our ability to attract and retain highly qualified professionals and our record growth this past year means new opportunities. 

GRSi is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition) citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law. 

*2021 – Government Contractor of the Year, MD Tech Council, Multi-Year Top5 Tech Company* 

*2020 – Inc. Magazine Fastest-Growing Companies, 6x Honoree* 

*2020 – G2Xchange NXT UP Federal Emerging Technology and Consulting Firms* 

*2019 – MD Tech Council CEO of the Year* 

*ISO 9001:2015, 20000-1:2018 & 27001:2013 Certified / CMMI-ML3 Appraised*