Description

Overview
The Operations Associate supports the media and account teams with financial and
operational processes.

Your Impact
• Become familiar with planning tool & process, client billing process, and training
documentation
• Assist with monthly client budget reporting and billing for assigned clients
• Liaise between the investment teams and billing department to ensure financials are in
order and clients are billed accurately
• Manage client status meetings
• Ensure that client accounts are in good financial standing and invoices are processed for
payment with in payment terms
• Manage invoice discrepancy resolution
• Provide assistance on media billing questions from Finance
• Assisting with electronic authorization system alongside team
• Assist teams with troubleshooting billing issues and errors
• Other responsibilities as assigned
• Ability to work in a team environment that promotes collaboration
• Strong customer service skills
• Ability to communicate effectively at all levels
• Ability to work successfully within a team as well as independently
• Establish and maintain effective relationships interdependently as well as with those
outside the team

Your Qualifications
• Effective time management skills with an ability to multitask and prioritize
• Detailed-oriented
• Able to produce high quality work within a fast paced, dynamic environment
• Advanced proficiency with Excel and proficiency with MS Word
• Knowledge of Mediaocean (DDS Systems), Print Pac and Ad Buyer tools
• Excellent math, verbal, and written skills

Qualifications and other relevant information:
• Bachelor’s Degree or equivalent work experience: preferred concentration in accounting
or finance
• 1 to 2 years’ prior experience in the accounts payable/billing department of an
advertising or media agency preferred

About OpenMind
Launched as 5th agency within GroupM, OpenMind leads the North American consolidation of
the Nestle US brand strategic planning, investments and research. OpenMind is a separate and
legal entity that will have future growth in accounts, staff and billings.
Together with our clients, we study the meaning of human connectivity, the psychology of when,
why and how we buy to fuel growth.

OpenMind’s ambition is to intensify the connection between brand media strategies and
business objectives. Endeavor to bring media measurement closer to business measurement
to reduce waste and increase ROI. OpenMind attracts those who want to learn, grow and change old habits. Those who want to lead a [re]evolution against yesterday’s approaches to
communications.

We are not simply in the media planning and buying business, we are in the consumer creation
business. Our ambition is to ground and discover the possibilities in connecting consumers with
one another and the brands they love where others might just see big data. Real value-driven
marketing is delivered through the new social imperative of person to person to brand
connections.

We build personalization at scale with insights and tools to create and amplify conversations,
consumption and creativity. Data is the new battleground and it provides a new competitive
advantage when harnessed and shaped by a framework. Our work does not start and stop with
data and never will because going "beyond the data" means we exist to extract insights that
open new ways of creating connections with the goal of a more intelligent and nimble future for
our clients, our employees and the industry.