Associate Director, Account Services

Media Planning, Implementation & Activation Los Angeles, California


Position at Kinetic






Associate Director





In this role, you will be responsible for successful day-to-day client and account management, internal financial reporting as well as team development and oversight.  You will also be in charge of implementing Out-of-Home media recommendations. This position entails a heavy emphasis on account and client services, with opportunities to incorporate unique creative executions, programmatic and digital audience-based OOH solutions, along with traditional installations.



Your Impact

  • Manages agency’s relationship with client contacts and assigned sister-agency teams, ensuring positive, collaborative relationships for the business
  • Oversees account team’s day-to-day business, assuring that the team is consistently adhering to buying and planning process, policies and procedures for assigned accounts
  • Mentors junior and mid-level team members, inspiring them to reach their potential and building curious and confident colleagues
  • Develops and delivers all or part of client presentations and reviews all client documents to ensure accuracy
  • Thoroughly comprehends clients' business and important facets of clients' industries and sectors
  • Ensures all Media Authorization forms are signed and filed, media plans are implemented, and all deadlines are met
  • Conducts in-depth negotiations and manage/participate as necessary in rate negotiation process for direct reports
  • Develops and reviews case studies and campaign profile questionnaires
  • Identifies and tracks client issues and resolve/escalate as needed
  • Engages collaboratively with Kinetic Digital team and Kinetic Investment team to ensure all opportunities are delivering on annual set targets with partners
  • Grows and helps to manage business development activities
  • Contributes to Kinected, our internal content-sharing and learning management platform
  • Reviews monthly and quarterly billings (compare to client budgets as needed), changes in client estimates, and forecasts
  • Ensures vendor discrepancies are resolved, escalate as needed
  • Ensures team is fully compliant with SOX, WPP and company policies and procedures


Your Qualifications

  • Bachelor’s degree, preferably with a concentration in advertising, marketing, business administration or communication, or equivalent work experience
  • 7 to 9 years’ experience with an advertising organization
  • Well-developed interpersonal skills, maturity, credibility, confidence and integrity 
  • A strong sense of curiosity & tenacity to explore new ideas and market firsts
  • Excellent oral and written communication skills
  • Collaborative and adaptable, with strong focus on teamwork
  • Must be highly reliable and able to work on multiple tasks at once


About Kinetic


Kinetic is the world’s leading planner and digital innovator in Out-of-Home (OOH) advertising. We combine deep market knowledge with Journeys, our proprietary audience-based planning platform, to seamlessly connect static and digital out of home planning and buying to digital, mobile, video, CTV, audio and other channels.  We persistently pioneer new ways to make OOH interactive, social, and measurable. A global agency network within WPP and a GroupM affiliate, you can find more information on our website or follow us @KineticUSA.


GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity.We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together.


Our Offering

Kinetic offers an energetic agency culture with excellent benefits that include generous time-off policies, flexible work arrangements, medical, dental and vision health insurance, 401(k) Plan participation and company-matching program, flexible spending accounts, student loan refinancing, and other competitive employee benefits. 


We are a people-first team and invest in our employee’s rich career development with a defined talent structure, timelines for growth and corporate-supported educational programing, such as KEEP, our Kinetic Employee Enrichment Program, monthly all-staff town halls, (aka Inside Kinetic), and unlimited LinkedIn Learning access.  We also participate in a multitude of employee growth and development events provided by our sister agency partners at GroupM and our parent company, WPP. 

 l  A WPP Company