Innovation & Client Success Manager

Advertising, Content & Creative ServicesHybrid Remote, Bogotá, Bogotá Cali, Colombia Medellin, Colombia


Description

Position at Groupm Nexus

INNOVATION & CLIENT SUCCESS MANAGER
We’re seeking a Client Success Manager to champion our Creative solutions, clients’ needs and drive their success.
Responsibilities:
  • Cultivate strong global teams relationships as their primary point of contact.
  • Ensure smooth onboarding for new creative partners and provide ongoing follow up.
  • Proactively identify growth opportunities and creative solutions.
  • Collaborate with internal teams to optimize client’s experience.
  • Monitor success metrics via creative case studies and provide strategic recommendations.
Qualifications:
  • Bachelor’s degree and proven experience in advertising roles.
  • Excellent English communication and problem-solving skills.
  • Ability to prioritize tasks and meet deadlines effectively.
  • Proven experience in digital advertising and programmatic buying.