Description

• Build & Inspire: Build, lead, and mentor a high-performing pod of advertising professionals, fostering a collaborative, supportive, and results-driven team. Create a culture of client-centricity, accountability, and continuous improvement.
• Delegate & Empower: Effectively delegate tasks and responsibilities to team members based on their strengths and expertise, empowering them to take ownership and excel in their roles.
• Performance Management: Conduct regular performance reviews, provide mentorship, constructive feedback, and identify opportunities for professional development and growth within the team

• Strategic Partnerships: Cultivate and maintain strong, trusted advisor relationships with key client stakeholders, understanding their business objectives and aligning marketing & advertising strategies with their overall goals.
• Proactive Communication: Ensure seamless and proactive communication with clients, providing regular updates on campaign performance, industry trends, and strategic recommendations.
• Client Satisfaction: Proactively manage client expectations, address concerns effectively, and consistently exceed client satisfaction goals.
• Stakeholder Management: Champion internal collaboration to foster knowledge sharing, learning, development, and teamwork across departments.
• Investment & Propriety Solutions Strategy and Partnerships: Coordinate with GroupM Investment Teams to align on strategic priorities. Engage with Media Partners on a regular basis to understand market landscapes, trends and opportunities to leverage for client growth.

• Client Growth: Drive revenue and commercial growth by exceeding targets, identifying new business opportunities and out of scope projects, upselling, cross-selling and expanding existing client relationships.
• Revenue & Profitability: Drive revenue generation and profitability for the client portfolio, exceeding revenue targets, optimizing campaign performance to maximize ROI, and implementing strategies to enhance operational efficiency and margin growth.
• Commercial Acumen: Possess a strong understanding of financials, pricing models, and profitability drivers, leveraging this knowledge to make data-driven decisions that optimize client budgets and maximize the pod's financial performance.

• Resource Allocation: Effectively manage Team resources, including budget allocation, workload distribution, and team utilization, to ensure optimal efficiency and quality and timely client delivery.
• Process Improvement: Continuously evaluate and improve internal processes and workflows to enhance team productivity, campaign effectiveness, and client satisfaction.
• Collaboration & Innovation: Foster a culture of collaboration and innovation within the pod, encouraging the team to share best practices, explore new technologies, and contribute to the agency's thought leadership.

• Experienced management of a mid-large team agency side team (ideally 10 years +)
• Strong analytical and problem-solving skills, with a data-driven approach to campaign management and decision-making.
• Deep understanding of advertising landscape, including various channels, pricing models, and performance metrics.
• Strong commercial acumen, with the ability to analyze financial data, identify growth opportunities, and make data-driven decisions to optimize profitability.
• Excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships with clients, team members, and senior management.
• Exceptional leadership, mentorship, and team-building skills, with a passion for developing and empowering others.