Account Manager - Programmatic

Programmatic, Biddable, Paid Media & SEO London, England


Position at Mindshare

Role context.

Working within the Paid Media team, this is an exciting opportunity for an ambitious Programmatic Account Manager to work as part of the UK team on one of the agency’s largest and fastest growing clients. We’re looking for smart, numbers-driven and friendly individuals to join our growing team. This role requires day to day campaign management and optimization, innovation, best practice and team management skills.

About you

  • You actively looks for opportunities as well as challenges to solve. Where you see something that’s not right, you say, and you work with others to find a solution.
  • You can coordinate and connect between a large number of people at the same time.
  • You’re looking for a fast-paced environment and can work under pressure. You’re able to multitask with a clear head, and approach challenges with a thoughtful mindset. You like diversity in your day-to-day, with a roster of clients across different verticals and media channels.
  • You can build relationships. Your clients and your team are your partners to succeed.
  • You problem solve with an open mind, and are able to communicate clearly and precisely your thoughts to internal and external stakeholders. You’re able to get others excited about your vision for how you want to grow and improve the business you manage.
  • You’re savvy with numbers. Media and marketing data is our bread and butter; you should be able to assess performance data and bring actionable insight to the table.
  • You’re accountable; you’ll be responsible for the performance of your client and team.



  • Hands on programmatic campaign set-up and execution – from campaign build, bid strategy, budget optimization and reporting
  • Proven experience within a programmatic trading environment (preferably agency side) with a practical buying and optimisation skillset
  • Complete daily performance checks to ensure campaigns are running efficiently, to target and within budget
  • Deliver client reporting and in-depth analysis of campaign results with a view to developing actionable insights.
  • Understand what your clients KPIs are, how to monitor, reach and exceed these.
  • Work as part of the wider client and programmatic team to make evaluations and recommendations regarding media partners and ad tech partners across the stack to ensure NEO clients are taking advantage of the latest advancements in programmatic trading.
  • Manage & develop the Programmatic Account Exec, ensuring the are given clear guidance and feedback as they work towards achieving their career goals and ambitions.
  • Platform Experience: in-depth DSP experience (Trade Desk & DV 360 preferred but not essential) ad-serving and reporting platforms.
  • Fully confident in use of Excel, including pivot tables, reporting and analysis uses.
  • Cool under pressure with excellent time management skills
  • A positive attitude, a desire to row and ambition to achieve are KEY.



About the role.

At first, you’ll be working with a global consumer brand with ambitions to scale their digital activities; you will work closely with the account leadership to plan and execute programmatic for their B2B & B2B divisions. Work closely with media channel leads to curate and provide products and services for clients:


  • Bidding strategies in-line with campaign objectives.
  • Buildout forecast plans before any new campaign/new activity period to be able to measure campaign performance against relevant KPIs.
  • Ensure that performance reports are up to date and provide audience appropriate commentary based on the short and long-term client goals.
  • Build client-facing presentations for performance reviews.
  • Communicate on a professional level both internally and externally at all times
  • You will understand all client scopes and SLAs and be able to support the Client Lead to identify commercial opportunities for Neo based on current client priorities.
  • You’ll be able to identify paid media opportunities and key partners for clients based on audience, media consumption and performance data.
  • Develop case studies and points of view on what’s changing and will work closely with your team to keep up with industry updates. You will have an opinion on what’s new and changing.
  • You’ll actively assess the pros and cons of media landscape changes on your clients’ businesses and will continually consulting with them on that.




We are digital experts within one of the world’s biggest agencies
Neo is the performance media arm of Mindshare, one of the largest media groups in the world. With 40+ offices worldwide and 1000+ employees, we’re a massive community of performance experts and we’re growing… all the time. Our business specialises in PPC, SEO, ecommerce, programmatic, social, affiliate marketing, and new media like connected TV and audio, all underpinned by advanced analytics and disruptive consultancy.

We’re obsessed with digital media

Our London team is made up of 85 of the smartest people in the industry thinking about, executing and reshaping performance media. We’re devoted to data, totally transparent, and aren’t afraid to tell it like it is. Neo isn’t the standard advertising agency: we partner and challenge our clients across their entire business as consultants and champions for change.

 We work with some of the world’s most innovative brands

The clients who see the value of Neo are the most forward thinking out there. They dream big, they’re smart enough to challenge us, and they demand rigour, thought and innovation in everything we do. We provide just that, which is why our relationships are some of the longest standing in the industry. We partner with global, and UK businesses including Nestlé, Sage, Disney, Dyson, Mazda, BP, BAT, HSBC, Nespresso & All Saints and have a strong focus on ABM and ecommerce focused businesses.

We grow people and professionals

Our people are our business, so caring about their growth and wellbeing isn’t a luxury for us, it’s a necessity. That’s why we see very little staff turnover; people join Neo to grow long-term careers. You’ll be around a group of friendly professionals with diverse backgrounds and experiences who are invested in your future, and you’ll lead a team of people whose future you’ll want to invest in.


“Since joining Neo, I have worked with market leading brands across various verticals and learnt a huge amount not only about media, but also myself. The friendships I’ve made and company culture are second to none, it’s an absolute pleasure working with intelligent like-minded people.”


As part of the GroupM and WPP network, our benefits are incredibly comprehensive and you’ll have plenty of fantastic benefits to choose from.  We’ve listed a few below - and there are many more on offer:

Superb development opportunities and ongoing support throughout your career

Light, open-plan office space with roof terrace, onsite bar and stunning views over central London

25 days’ holiday from the get-go, increasing with length of service

Season ticket loan, subsidized gym memberships, private medical (BUPA) and life assurance.

We also have a range of on-site services including health screenings, financial management workshops, manicures and massages.