Account Manager - Audio Visual

Media Planning, Implementation & Activation London, England


Position at Mindshare


About the opportunity:

You will be part of a cohesive team which includes an Account Director, an Account Manager and an Account Executive.

The Account Manager role will support the Account Director in the team with the day to day running of the accounts.  You will be responsible for buying and planning AV campaigns from start to finish. This will entail building close relationships with the team, department, media owners, internal planning teams and clients. The successful candidate will be a role model for the Account Executive and will share responsibility for their output and progression.

You will be planning and buying all AV media including TV, VOD, Radio, Cinema, OOHAV and Sponsorships



"Since joining Mindshare almost two years ago now, I have learned more than I had ever imagined. I feel immersed in my work here and the best part is that it is an ever-changing industry; there is always more to learn and always a different way to approach the job. Mindshare is a great company to begin a media career as it is known worldwide and the training it offers is unlimited."


What we’re looking for in you:


  • A curious approach to problem solving and strong attention to detail
  • High degree of numeracy and a working knowledge of Excel and PowerPoint
  • Watertight administration
  • An ability to communicate with people at all levels and build relationships both internally and externally
  • Timely & accurate delivery of all reporting outputs

What we expect from the successful candidate:

  • Demonstrate confidence with all aspects of AV buying
  • Manage overall delivery of AV campaigns alongside the Account Executive in the team
  • Manage value positions across client set
  • Able to plan AV campaigns with guidance from Account Director
  • Learn and demonstrate a thorough understanding of all AV tools – including Media Ocean, Caria, TechEdge
  • Actively seek creative and innovative media solutions to achieve our ambition of inventing the future of media
  • Evaluate media options and demonstrate knowledge of the AV marketplace
  • Contribute to and present implementational plans and campaign results both internally and externally, working closely with other disciplines within the agency
  • Ensure all client requests are met and surpassed and manage client expectation effectively
  • Develop and demonstrate an understanding of the client’s business, industry sector, the competitors within that sector and the general industry environment
  • Understand the process and structure of what is required to service your specific client targets
  • Contribute to the creation of campaign strategy, planning and review meetings/documents
  • Understand all buying guarantees that Mindshare are contracted to deliver on your clients’ business
  • Ensure all billing is received in the correct format and at the correct time
  • Establish an understanding of how AV fits into the overall marketing mix
  • Develop collaborative relationships with the other departments within Mindshare such as Connections Planning to deliver an integrated service to clients
  • Work collaboratively with and support the Account Director to ensure all department, agency and client objectives are met
  • Managing and prioritising own workload
  • Develop strong relationships with relevant media owners, at an appropriate level, as well as

necessary external agencies (e.g. creative agencies) to ensure an integrated approach

  • Be an effective ambassador for Mindshare in all dealings

What makes working in the AV team so good:

Working with huge, globally known brands we pride ourselves on being a welcoming and friendly team that don’t just see each other as colleagues, but as part of an extended family – something we demonstrate through our development, wellbeing and social initiatives:


  • Development. The growth and career progression of team members is at the heart of everything we do. We offer our team ongoing support throughout their career, including an annual in-house training syllabus, external training opportunities, mentoring programmes with access to senior members of the agency.


  • Working on the frontline of a rapidly changing and evolving industry we are keen for team members to expand their knowledge away from non-core AV disciplines whether that’s though media owner interaction or through a vast catalogue of training around areas such as social, influencer led and programmatic media.


  • We invest heavily in staff development.  Training is extensive from the most junior level with mock pitches, cross-media training, and learning modules in conjunction with the GroupM University. We work hard to create a coaching culture across the agency and have launched training programmes including a “Future Leaders Programme” which is a 12-month modular learning course designed to accelerate staff development and to expose employees to new areas of the business, and in January 2012 Huddle was launched- an innovative future planning discussion collaborating across our global network. Find out more here:


  • Wellbeing. As important as our work is, it shouldn’t come at the expense of the individual’s health and wellbeing. We offer 25 days’ holiday from the get-go, increasing with length of service. Everyone also gets an hour a week to take to take off work and use it to do something that helps the individual’s wellbeing – whether that’s a going for a walk, reading a book or just having a lie in! We also offer subsidised gym memberships, private medical (BUPA) and life assurance. We also have a range of on-site services including health screenings, financial management workshops, manicures and massages.


  • Social. Mindshare hold social events for everyone including festive and summer parties and monthly get-togethers. February 2012 saw Mindshare’s first subsidised ski-trip, which was continued since.


  • Social opportunities are crucial in keeping, what we believe is, the best team culture in the industry. There are regular agency socials, but we make sure these are all underpinned by our AV social committee who produce subsidised team activities, nights out and departmental parties for the AV team.


About Mindshare

Learn more about us here: