Paid Social Manager

Programmatic, Biddable, Paid Media & SEO London, England


Position at MediaCom

MediaCom Paid Social Manager


Overview of role

We need an enthusiastic and passionate Paid Social Manager to work on clients such as DFS, Dwell & Tempur, as well as new business and project-based accounts.  With a varied portfolio, the role will afford the opportunity to work across all Social platforms and multiple verticals.  Our clients share our agency vision of being famous for digital, helping you really make a name in the industry.

Reporting of the role

This role reports to Chris Pattison (Social Associate Director). There are another two Managers within the team plus two Senior Planner Buyers, two Planner Buyers and two Execs.  Therefore, this role will include the line management and development of the more junior team members while being supported in a more senior capacity.


3 best things about the job:

  1. Not limited to but working largely on retail brands who combine both online and instore driving activity means you’ll be at the cutting edge of Social as we move into an eComm-focused world. Our social campaigns are a great combination of branding and DR elements while utilising the breadth of social platforms (Facebook, Instagram, Twitter, Pinterest, YouTube and Snapchat with TikTok coming soon).  Plus, you’ll have unprecedented access to alpha, betas and first to market social media products and platforms, collaborating with media owners, creative agencies and our clients.


  1. You’ll be part of tight-knit, dedicated team who live and breathe social and whose comradery is contagious! 


  1. We’ll support your learning and development.  You’ll have daily access to a wider Social team of digital and planning experts making cross-learning readily available (and encouraged!).


Measures of success –

In three months, you would have:

  • Begun to build strong relationships with team-mates, clients and agency partners, becoming a trusted strategic partner. Presented responses to the client briefs with strong Social rationale while joining up with other channels to form connected responses.
  • Gained a strong understanding of the culture and values of MediaCom.

In six months, you would have:

  • Established yourself as a key member of both the client teams and wider Social team across the agency, acting as an invaluable support to the Associate Director, Digital Directors, wider team and of course a trusted agency partner to your clients.
  • Creating a network of peers across the agency to share learnings, challenges and new opportunities and to bring the best of the agency into your team
  • Taken responsibility for championing the work across the agency

In 12 months, you would have:

  • A very clear and defined development plan, with clear objectives, identified training and development needs, to help you to grow. 
  • Be leading by example, inspiring and motivating the junior members of the team
  • Be encouraging a strong culture in the team
  • Become involved in work outside of the immediate client teams – contributing to and learning from other clients, extra-curricular projects, etc.

Responsibilities of the role:

  • Build a strong relationship with clients, to become a trusted strategic partner
  • Build strong relationships with key media owner partners, ensuring a thorough knowledge of their offering and proposing new innovation on plans
  • Be a primary point of contact for comms planning and agency partners
  • Understand how to take an account on complex strategic journeys
  • Manage and delegate effectively to more junior members of the team
  • Be an expert on your clients’ strategies
  • Be an expert in Social
  • Support for the AD on major projects
  • Lead ad-hoc requests for clients
  • Oversee the finance / media delivery process along with other members of the team
  • Develop good relationships with other departments that work on the account
  • Be 100% up to speed on all new Social products, platforms and opportunities

What you will need:

  • Enthusiasm, curiosity, and a team player mentality. To be passionate about all things social!
  • Self-motivated; an ambition to make the ordinary extraordinary
  • A thirst to learn – be that the client’s business, people, brands, industry, trends etc 
  • Confidence to challenge those around you (including clients) to get to the best solution and offer your point of view
  • Ability and experience managing large budgets and feeling at ease with the pace and scale of a large agency and accounts
  • A natural aptitude towards implementing measurement and defining social strategies.
  • Positive, proactive, collaborative approach to problem solving
  • An ability to prioritise and delegate, as well as manage both up and down
  • Empathy and self-awareness
  • Be motivated to understand the real issue behind the brief
  • Be calm under pressure
  • Be commercially minded to get to the best trading solution for our investment, understanding the different commercial levers available to us
  • Accuracy with verbal and written feedback and instructions
  • To enjoy presenting and influencing others
  • Be data & tech literate - able to simplify the potentially complicated into a clear opportunity

About MediaCom


At MediaCom, we believe in People First, Better Results.


MediaCom is the UK’s largest planning and buying agency, with over 1,400 employees based in 5 offices in London, Manchester, Leeds, Birmingham and Edinburgh.


As a business, we champion individuality and diversity in our people. Through a plethora of initiatives, we ensure that we attract and retain the greatest talent in the industry, all working together to create powerful, ground-breaking work through our unique, connected Systems Thinking approach. Our teams use data, technology and creativity to design communications strategies that build brands and generate sales, and we do it at scale. We believe that putting people first produces better results.


We aim to ensure that that our employees’ skills are constantly evolving, and so provide all MediaCom staff with training, development plans and regular appraisals to enhance their performances and guarantee great results for them and the company.


MediaCom represents some of the greatest brands in the UK and beyond, both big and small. These include Sky, British Gas, Sony, Vauxhall, DFS, TUI, The Coca-Cola Company and Tesco.


MediaCom is Campaign’s Agency of the Decade (2009 and 2019), and WARC’s most effective agency in the world.


MediaCom is a member of WPP, the world's largest marketing communications services group, and part of GroupM, WPP’s consolidated media investment management arm.


*Although we cannot make guarantees, we welcome conversations about flexible working for all roles at MediaCom London*