Role: SEO Account DirectorDepartment/Team: SEO & Content

Role Objective

Join the award-winning Mindshare SEO team! We are seeking an SEO Account Director to play an instrumental role with one of our biggest clients in the retail sector. E-commerce SEO experience is essential for this position, along with an interest in the fashion retail sector.

In addition to being top-class in SEO, we are looking for someone with exceptional communication skills who can be a leader with the team and to the client.
 

About the role

The candidate who gets the job will report to the Business Director, manage client teams, and work with other departments. As an Account Director, you'll make sure your clients' strategies are implemented successfully. You will be adept in setting expectations for your clients and managing the team to hit deadlines. You'll lead by example, championing department best practices, pushing yourself, your team, and your client to achieve the best results.

The role would suit someone who is comfortable with technical SEO but has a broad range of experience across the full spectrum of SEO. Any experience working with ASO would also be desirable.

Performance

•        Take ultimate responsibility for the output of your team.
•        Exceptional presentation skills with ability communicate to senior stakeholders
•        Capable of dealing with senior management internally and externally

•        Proactive approach to interrogating your client’s performance.  
•        Apply best practice rigor to how your accounts are being run. 
•        Forward thinking and innovative approach to SEO & Content activity.  
•        Attend all important internal and external client meetings.
•        Provide outstanding levels of client service in a proactive manner. 
  • Establish strong working and communication processes with all digital teams

Process

•        Develop ways of working that maximise client output
•        Ensure briefing, planning and finance processes are strictly adhered to by the team 
•        Take responsibility for your direct report’s development and career progression 
•        Review the quality of team output and take appropriate action to improve delivery 
•        Play an active role in the recruitment and interviewing process to build strong teams 

Profitability 

•        Increase SEO budgets of existing client base, by proving the value of the channel 
•        Surface out-of-scope services to increase Mindshare revenue streams 
•        Be commercially minded,
•        Ensuring effective management of available resources
•        Maintain awareness of all scopes of work for your client portfolio 

Profile 

•        Keep up to date with industry developments & proactively offer POVs to your clients  
•        Become an expert in all SEO, Content & Digital PR services offered by Mindshare
•        Build a reputation as a trusted senior advisor for internal and external stakeholders 
•        Play an active role in pitches, and other cross agency initiatives 

•        Surfacing the best work within the team and promoting this internally and externally via case study submissions / award entries etc. 

About you

An e-commerce expert with experience in analysing and growing retail sites. You should have a strong understanding of SEO strategy and project management skills, including experience using project management tools. You'll need to be able to develop and lead client relationships and have exceptional people management skills. Proven experience improving organic performance for clients using SEO tools such as SEMRush, Ahrefs, and Majestic is essential. Experience with Adobe Analytics is preferable, as is experience working in or alongside Digital PR. You should be able to scope projects for clients with accompanying forecasts to demonstrate the value your strategy can drive. Good commercial acumen is necessary, with the ability to identify opportunities to help clients grow, in turn growing account revenue. You'll support the SEO Partner in improving our proposition, whether that be through developing additional services or improving standards of delivery. Strong process capabilities are required, with an ability to monitor account service levels and support with finance and recruitment processes. Experience working with production teams would be an advantage, as would an understanding of how SEO can integrate with other digital and offline channels.

What we can offer you

• A strong salary commensurate and in-line with relevant experience
• 25 days annual leave and your birthday day off
• Ongoing internal and external training opportunities
• Flexible working
• The opportunity to attend industry conferences and awards nights
• Career and personal progression
• Private Healthcare
• Excellent pension matching structure

About Mindshare

Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK – such as Unilever, Ford, KFC, Nike, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.

Our approach

Our ambition is to drive Good Growth for our clients.

Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives. 

Good Growth is a big ambition – one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact. 
 

Working for Mindshare

Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating.​

Committed to Diversity & Inclusion

We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.

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