Social Media Manager

Social Media & Content Beirut, EMEA


Position at Mindshare

Role Title & Location:

Social Media Manager, Beirut- Lebanon

Reporting Line & Organization Profile:


We are Mindshare. A global media platform company that accelerates Good Growth for its clients in the age of a new marketing economy. Good Growth is business growth that is enduring and sustainable whilst also helping to shape society and the world for the better. We accelerate growth for our clients by connecting digital, media, creative and tech, prioritizing customer relationships, customer voices, real-time activation that is underpinned through data to demand a response.

Our network is always on, always live. Our people are acutely aware of what's happening in their city, their country, their specialist area of expertise. We understand brands, markets, and media. Most of all, we understand other people. The people we live with. The people we work with. The people we are.

We were the first purpose-built company created by WPP and today our 10,000 people operate in 116 offices in 86 countries.


Role Responsibilities

·       Working with Head of social media to develop social strategy by compiling and analyzing client research, competitive data and social platform information, and laddering-up the social program to the overarching communication goals

·       Execute a social media vision to drive customer engagement via social media channels unique to each client (featuring both B2C and B2B audiences).

·       Manage social media content and campaigns for different clients and markets to be in line with the brand strategy and marketing plan.

·       Develop and maintain client relationships; attend, present and provide counsel at all significant agency-client media meetings

·       Manage social media team members, including executives, moderators and freelancers, by overseeing their work and offering guidance and direction

·       Act as a key liaison among various media groups that contribute to the overall social media plan development process, the implementation and stewardship of all components and ensure all deliverables are met on time

·       Apply original thinking to identify new opportunities, creating growth and added value to their client assignments

·       Oversee day-to-day management of platforms, brands and campaigns and ensure brands consistency

·       Provide training and guidance to team members on social media implementation best practices, strategies, content creation and analysis.

·       Researching emerging social platforms to support client recommendations

·       Remaining abreast of critical industry and platform changes

·       Prioritizing industry trends and requirements for the broader team and clients

·       Responsible for clearly communicating social program recommendations and ideas to client teams

·       Overseeing the social community management process

·       Supporting creative ideation and social program development


Experience Requirements

·       At least 3-4 years of related digital media/communications planning experience, minimum 2 years as senior executive

·       Bachelor’s degree required.

·       Possess and demonstrate excellent understanding of social and media fundamentals, including media math, target audience development, and communication goals

·       Demonstrate strong proficiency with systems/tools

·       Strong quantitative skills, including analytical abilities and math proficiency

·       Ability to work within and effectively manage a team, prioritizing and organizing multiple assignments for both self and team direct reports

·       Adherence to tight deadlines while delivering flawless work

·       Extremely detail-oriented, with clear and proven organizational skills, with exceptional critical thinking and problem-solving abilities

·       Show ability in training and leadership capability

·       Exude an energy level that brings new and exciting ideas to the planning function and motivates teammates

·       Demonstrate genuine curiosity and interest in our clients & their business

·       Digitally savvy, with specific proficiency at MS Suite: Excel, Word, PowerPoint

·       Strong, professional written and verbal communication skills in English and Arabic.

·       Strong attention to detail, ability to prioritize and work effectively in a fast-paced, high-pressure environment.

·       Excellent communication skills and ability to work effectively across departments and teams

·       Ability to multi-task, work successfully with teams, and work under pressure.