Account Manager
Description
Affiliate Account Manager
Job title: Affiliate Account Manager
Group: Mindshare Worldwide
Client: Emirates
Reports to: Account Director
Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also the industry and the world.
You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about the company in the words of our own people here.
What We Can Offer You
At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer.
Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London – a great space to hang out with colleagues and friends!
We also offer an extensive training programme to help guide your career development, there’s a wide range of options to suit everyone at all levels of your career.
Our Values & Behaviours
Our new values, of Energy, Empathy and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people, helping them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare we are open to difference. We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media.
The Role
We’re looking for a smart, numbers-driven, and friendly individual to join our ever-growing team. This is a mid-level position for an Account Manager role to join an award-winning affiliate team.
You will be working on global airline Emirates and will need to have very good understanding of media and advertising, as well as the value the affiliate channel can bring to the client’s business. We are looking for someone who takes pride in their work, has a proven background in Affiliate and is strategically minded. This will be a rewarding but intellectually challenging environment, so sound knowledge in the channel is a must.
The Ideal Candidate
- Analytically minded, with the ability to identify trends within data sets
- Highly organised, with strong attention to detail and time management skills
- Able to communicate effectively, and work as part of a team
- A can-do attitude, a self-starter with a desire to grow and ambition to achieve are KEY
- Committed to deliver high levels of service within appropriate time frames
- Takes ownership and accountability of their work
- Strong ability to prioritise requests in line with business objectives
- Demonstrable experience working with large affiliate / digital accounts and hands on experience running global campaigns/platforms.
- Experience with large clients preferably travel
Essential Criteria
- Media Agency / Network Experience with affiliate program management, methods and tools
- Ideally additional language to English
- Fully confident in use of Excel, including pivot tables, Vlookups & reporting and analysis uses
- You have a genuine interest in digital media with a penchant towards performance partnerships
- You can think about the numbers and are interested in data. You’ll be able to give some examples of where you’ve used large datasets.
- You can explain your ideas effectively. You’re a good talker who can get people on-board with your ideas or make a strong reasoned argument where you disagree.
- Have a pre-understanding of affiliate marketing or have worked previously within the industry
- Comfortable managing budget and forecasting for clients
- Experience with relevant technology platforms
- Fully proficient in optimising and driving partner performance.
- Understanding of how different partnership activities fit into the wider digital marketing mix, and how it impacts / is impacted by other channels
- Excellent presentation & PowerPoint skills
Desirable Criteria
- Degree in Media/Marketing/Advertising
Responsibilities
You will be responsible for affiliate programmes for a premium client, across strategic planning and execution.
- Day to day lead with client/s
- Understand clients’ business objectives and ensure we have the budget and plans in place to deliver on all criteria
- Innovative strategic thinking on all client activity; to be one step ahead of the market
- Able to stick to process and ensure good attention to detail
- Ensuring we are utilising the latest in partnership innovation
- Running both traditional and non-traditional performance partnerships
- Overseeing and ensuring quality of campaign reporting and analysis
- Management and development of account managers/ executives to ensure smooth running of day-to-day activities and personnel growth
- Work with the wider Affiliate team to develop and grow new starters
- Participate in new business development and pitches
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