Account Director - Media Planning

Comms & Strategic Planning London, England


Position at Mindshare


In this role you will lead planning and account management for one of our largest eCommerce B2B focused clients. The Account Management and Media Planning AD will work alongside Analytics, Offline and Performance Channel teams to develop and implement multi-channel media strategy in UK and Irish market, in conjunction with the senior leadership team.


To be successful in this role, you’ll be able to demonstrate:

  • Excellent project and time management skills
  • Clarity in creating & delivering compelling media recommendations to clients, supported by excellent communications planning skills and storytelling
  • You’re savvy with numbers. Media and marketing data is our bread and butter; you should be able to assess performance data and bring actionable insight to the table.
  • Hands-on experience with Paid Media Strategic Planning for performance and Account Management
  • Experience working with performance media for eCommerce and or B2B, either from time in agency or client-side roles
  • Accountability; you’ll be responsible for the performance of your client and team.

Your Mindset

  • You who actively look for opportunities as well as challenges to solve. Where you see something that’s not right, you say, and you work with others to find a solution.
  • You can coordinate and connect between a large number of people at the same time.
  • You’re able to multitask with a clear head, and approach challenges with a thoughtful mindset. You like diversity in your day-to-day, with a roster of clients across different verticals and media channels.
  • You can build relationships. Your clients and your team are your partners to succeed.
  • You’re able to enthuse about your vision for how you want to grow and improve the business you manage.


Full Funnel Paid Media Planning:

  • The AD is steward of the media planning process and is expected to provide strategic recommendations to the senior media team and/or the client. The position will work in partnership with another an Account Management & Planning AD peer, strategists, analytics team and channel specialists. The role reports into the client lead (BD).
  • The media strategy will be 360 media, so the AD is expected to have a strong working knowledge of the media space (traditional and digital media) and available media research, through a range of industry tools (e.g. TGI, Ad Dynamix etc). The AD will have support from an Analyst to deliver the audience and marketplace insights for planning.
  • This AD is expected to understand the levers available in paid media data infrastructure that are crucial to B2B & eCommerce success, e.g. utilising CRM data in biddable channels.

Account Management:

  • The AD will lead client communications and build close relationships with key clients.
  • The AD will project manage deliverables for their campaigns.
  • The AD is responsible for flawless delivery and compliance with the regional client scope of work.

Additional Requirements:

  • Foster strong Inter-Agency relationships and partner with account leads on all aspects of client service (internally within Neo, Mindshare Group and external agencies)
  • Work with senior leadership to help identify areas to grow client business significantly and/or develop new revenue opportunities
  • Raise planning group proficiency – leadership, quality, efficiency
  • Work in local & international Neo organization to develop new capabilities and initiatives



We are digital experts within one of the world’s biggest agencies
Neo is the performance media arm of Mindshare, part of the largest media group in the world. With 40+ offices worldwide and 1000s of employees, we’re a massive community of performance experts and we’re growing… all the time. Our business specialises in PPC, SEO, ecommerce, programmatic, social, affiliate marketing, and new media like connected TV and audio, all underpinned by advanced analytics and disruptive consultancy.

We’re obsessed with digital media

Our London team is made up of 85 of the smartest people in the industry, thinking about, executing, and reshaping performance media. We’re devoted to data, totally transparent, and aren’t afraid to tell it like it is. Neo isn’t the standard advertising agency: we partner and challenge our clients across their entire business as consultants and champions for change.

We work with some of the world’s most innovative brands

The clients who see the value of Neo are the most forward thinking out there. They dream big, they’re smart enough to challenge us, and they demand rigour, thought and innovation in everything we do. We provide just that, which is why our relationships are some of the longest standing in the industry. We partner with global, and UK businesses including Nestlé, Sage, Mazda, Apple, Disney+, HSBC, Nespresso & All Saints.

We grow people and professionals

Our people are our business, so caring about their growth and wellbeing isn’t a luxury for us, it’s a necessity. That’s why we see very little staff turnover; people join Neo to grow long-term careers. You’ll be around a group of friendly professionals with diverse backgrounds and experiences who are invested in your future, and you’ll lead a team of people whose future you’ll want to invest in.

“Since joining Neo, I have worked with market leading brands across various verticals and learnt a huge amount not only about media, but also myself. The friendships I’ve made and company culture are second to none, it’s an absolute pleasure working with intelligent like-minded people.”


As part of the GroupM and WPP network, our benefits are incredibly comprehensive, and you’ll have plenty of fantastic benefits to choose from.  We’ve listed a few below - and there are many more on offer:

  • Superb development opportunities and ongoing support throughout your career
  • Light, open-plan office space with roof terrace, onsite bar and stunning views over central London
  • 25 days’ holiday from the get-go, increasing with length of service
  • Season ticket loan, subsidised gym memberships, private medical (BUPA) and life assurance.

We also have a range of on-site services including health screenings, financial management workshops, manicures and massages.