Account Director (12m FTC)

Comms & Strategic Planning London, England


Position at Mindshare

Job Title  Account Director                                      Department/Team Connections Planning


Role Objective

This role sits across three accounts – TJX, Brita and Cotswold Co.

You will be the lead planner for both Brita and Cotswold Company, determining the media strategy and working directly with senior clients. You will determine how client budgets are allocated to best respond to their business challenges and ensure plans deliver this.

Across TJX, you will partner our European media clients and local Mindshare teams, providing oversight of our European media planning. This role is a pivotal connection at the center of our EU Planning team, also working closely with our regional Strategy and Digital teams as we increasingly support TK


About the role

On a day-to-day basis you will:

  • Manage campaigns as a key liaison between clients and channel specialists 
  • Lead brief responses, addressing how best to deliver on client objectives and determining strategic planning approach
  • Specify how to build and target audiences in addressable and non-addressable media and validate the approach to ensure that the defined audience can be reached at the scale required
  • Designing the connections ecosystem & plan, working closely and collaboratively with channel specialists 
  • Designing measurement & testing framework to inform as well as measure and optimise the campaigns
  • Provide bi-monthly analysis of econometrics results and recommendations for optimising media approach directly to senior clients
  • Oversee output and support development of junior planners in your team
  • Act as a point of authority for Local Mindshare teams as they develop plans for their local clients
  • Collaborate with clients and markets to deliver the planning process for annual responses
  • Represent Mindshare in cross-agency forums, working with our market teams to input on topics such as asset development, auditing and reporting


About you

To be successful in this role, you’ll be able to demonstrate:

  • Excellent working knowledge of audience research & planning tools (such as TGI and Touchpoints)
  • Proven experience delivering campaigns from brief through to campaign analysis
  • Experience in creating holistic measurement frameworks, relevant to the brand and delivered at campaign level (setting KPIs, methods i.e. which tool/system, necessary tracking) and plans for adaptation/optimisation.
  • Experience incorporating econometrics analysis into campaign optimisations and brief responses
  • You must have experience leading senior client relationships, managing agency teams, leading and delivering client projects and tackling challenging conversations.
  • Ability to work with people across a broad range of disciplines and experience levels, taking the responsibility for working in a collaborative, inclusive way to allow specialists to contribute.
  • You demonstrate excellent attention to detail and accuracy in every output, as well as a high degree of organisation that leads to successfully managing workflow for self and more junior members of the team.



About Mindshare


Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK – such as Unilever, Ford, KFC, Nike, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.

Our approach

Our ambition is to drive Good Growth for our clients.

Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives. 

Good Growth is a big ambition – one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact. 

Working for Mindshare

Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating.​ See here for information on Huddle 2021:

Committed to Diversity & Inclusion

We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.