Technical Operations Manager

Programmatic, Biddable, Paid Media & SEO London, England


About GroupM


GroupM is the leading global media investment management operation. It serves as the parent company to WPP media agencies Wavemaker, MediaCom, MindShare, Essence and MSix.


Its primary purpose is to maximise the performance of WPP’s media communications agencies on behalf of our clients, our shareholders and our people by operating as a parent and collaborator in performance-enhancing activities such as trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. The agencies that comprise GroupM are all global operations in their own right with leading market positions.


The focus of GroupM is the intelligent application of physical and intellectual scale to benefit trading, innovation, and new communication services, to bring unfair competitive advantage to our clients and our companies. 


About the team

GroupM provides products and services to the GroupM agencies. These range from technology solutions through to training programmes. Conceptually the GroupM team exists to facilitate efficiencies in the Agencies themselves and provide thought leadership to them.


The Media Team is one of the core units in GroupM with a primary focus on the digital space. Teams within this department drive strategies, technology innovation, efficiency and new revenue across the digital environment working closely with the different Agency teams. The core aim is to allow agencies to have their individual USPs whilst using the size and buying power of the combined group to drive more cost effective and better managed deals.


The Media Team is an extension of trading. It services the media needs of trading companies like Xaxis, Finecast and Programmatic Services. This group use the size and reach of the trading desks buys to negotiate the best terms with all media partners (publishers) to drive media strategy for each unit (and the advertisers they service). This is across video, display, native, and includes executional practise via programmatic guaranteed. 


The Role Objective

The Role will support the GroupM Media team to improve technical setup of media partnerships from operational perspectives. The role is for the UK market and will report into the Head of Digital Operations, Media Team.

A successful candidate should be able to demonstrate the ability to rapidly learn and collaborate with different stakeholders. This role will have the opportunity to work with a wide variety of people in the team and will collaborate with them to improve operational processes with the use of Computer Languages (JAVA, Python).



  • Using an understanding of programming languages (JAVA, Python) to maintain and further develop scripts built for operational efficiencies
  • Help administer Publisher integrations to elevate inventory supply to GroupM buying units
  • Using a basic knowledge of SQL, support the Ad Ops Team with further reporting
  • Make data driven decisions to improve operational processes and system improvements
  • Develop an understanding of technical details related to media technology platforms to enhance the Media team's tools and processes
  • Fulfill Adhoc requests to help support the team with both new and existing products


Skills and Behaviours

  • Resilient and energetic
  • Highly organised  
  • Analytical and numerate
  • Rigorous attention to detail
  • Thorough approach to solving problems
  • Approachable and personable
  • Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
  • Competent excel skills
  • Understanding of digital media technologies and market (preference for experience in DFP)

Experience Required 

  • Bachelors degree or equivalent experience.
  • Experience of working in a team to shared targets and goals
  • Theoretical and/or Practical experience in reading and writing a computer programming language e.g. Java/Python
  • SQL experience is not necessary but a desire to want to learn it will be a must
  • Ability to learn and use new platforms and systems
  • Use of Microsoft Office Suite



GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

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