Account Director - Programmatic

Programmatic, Biddable, Paid Media & SEO London, England


Position at Mindshare


This is an excellent opportunity for experienced Programmatic professional to join Neo team as an Account Director and work closely across some of the world’s leading B2B and B2C brands in delivering best in class digital acceleration and bigger picture digital leadership. You will play an instrumental role in developing our offering: taking ownership of the ongoing client engagement, managing a team of Programmatic AMs and SAEs/AEs and supporting the Business Director and Client leads to implement the strategic vision of the account and team.



To be successful in this role, you’ll be able to demonstrate:

  • Exceptional project management and coordination skills, with a logical approach to problem solving
  • Experience in developing and leading client relationships
  • Exceptional people management skills, including support and development of at least two junior team members
  • Exceptional executional Programmatic experience managing Brand & DR activity; experience in optimising and developing paid social accounts to hit performance targets is essential
  • In-platform experience across DV360 and TTD. As well as 3rd party reporting suites and GA, DoubleClick. Verizon, Xandr, Amazon, Adobe Analytics a great plus.
  • Understanding of the importance of brand safety, viewability and able to recommend solutions that address these topics
  • Ability to support the Business Director in developing wider individual channel strategies including yearly planning, audience development and creative solutions in line with client’s objectives.
  • Expert knowledge of measurement capabilities to evaluate and implement study opportunities that benefit the client and future programmatic activity
  • Confidence in presenting technical topics in a simple, meaningful manner, with the ability to transform marketing challenges into solutions
  • Working knowledge of digital attribution approaches used to optimize programmatic campaigns
  • An understanding of how Programmatic can integrate with other digital and offline channels




Play an instrumental role in developing Programmatic strategy for one of our biggest B2B and Auto clients, taking ownership of the ongoing client engagement. You will work alongside Client strategy and Planning team and also be part of Mindshare Outcomes community, reporting into Programmatic Channel lead.


  • Work closely alongside the Search, Social and Strategy and planning teams Directors to contribute to integrated, multi-channels campaigns delivery.
  • Support and manage junior Programmatic team in delivery of campaigns and review the quality of team output and take appropriate action to improve delivery
  • Building strong relationships with clients, ensuring deadlines and client expectations are met
  • Take ultimate responsibility for the output of your team, both client facing and operational
  • Be the central client contact for your client portfolio, dealing at Director level and above with senior management within the client and agency organization
  • Apply best practice rigor to the execution of Programmatic campaigns
  • Maintain a forward thinking and innovative approach in the development of Programmatic activity
  • Keep up to date with industry developments to ignite POVs
  • Build a reputation as a trusted senior advisor for internal and external stakeholders
  • Take responsibility for your team’s development and career progression within the agency
  • Play an active role in the recruitment and interviewing process to build strong teams
  • Develop ways of working that maximize client output, whilst minimizing operational input
  • Ensure briefing, planning and finance processes are strictly adhered to by the team
  • Be commercially minded, ensuring effective management of available resources; maintain awareness of all scopes of work for your client portfolio


Additional Requirements:

  • Work with senior leadership to help identify areas to grow client business significantly and/or develop new revenue opportunities
  • Opportunity to play an active role in pitches, and other cross agency initiatives based on career vision
  • Establish strong working and communication processes with all Outcomes and digital teams to provide guidance to facilitate exceptional integrated digital campaigns





We are digital experts within one of the world’s biggest agencies
Neo is the performance media arm of Mindshare, part of the largest media group in the world. With 40+ offices worldwide and 1000s of employees, we’re a massive community of performance experts and we’re growing… all the time. Our business specialises in PPC, SEO, ecommerce, programmatic, social, affiliate marketing, and new media like connected TV and audio, all underpinned by advanced analytics and disruptive consultancy.


We’re obsessed with digital media

Our London team is made up of 85 of the smartest people in the industry, thinking about, executing, and reshaping performance media. We’re devoted to data, totally transparent, and aren’t afraid to tell it like it is. Neo isn’t the standard advertising agency: we partner and challenge our clients across their entire business as consultants and champions for change.


We work with some of the world’s most innovative brands

The clients who see the value of Neo are the most forward thinking out there. They dream big, they’re smart enough to challenge us, and they demand rigour, thought and innovation in everything we do. We provide just that, which is why our relationships are some of the longest standing in the industry. We partner with global, and UK businesses including Nestlé, Sage, Mazda, Apple, Disney+, HSBC, Nespresso & All Saints.


We grow people and professionals

Our people are our business, so caring about their growth and wellbeing isn’t a luxury for us, it’s a necessity. That’s why we see very little staff turnover; people join Neo to grow long-term careers. You’ll be around a group of friendly professionals with diverse backgrounds and experiences who are invested in your future, and you’ll lead a team of people whose future you’ll want to invest in.


“Since joining Neo, I have worked with market leading brands across various verticals and learnt a huge amount not only about media, but also myself. The friendships I’ve made and company culture are second to none, it’s an absolute pleasure working with intelligent like-minded people.”


As part of the GroupM and WPP network, our benefits are incredibly comprehensive, and you’ll have plenty of fantastic benefits to choose from.  We’ve listed a few below - and there are many more on offer:


  • Superb development opportunities and ongoing support throughout your career
  • Light, open-plan office space with roof terrace, onsite bar and stunning views over central London
  • 25 days’ holiday from the get-go, increasing with length of service
  • Season ticket loan, subsidised gym memberships, private medical (BUPA) and life assurance.


We also have a range of on-site services including health screenings, financial management workshops, manicures and massages.