Performance Executive
ABOUT GROUPM NEXUS
GroupM Nexus is the world’s leading global media performance organisation that unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit. The global organisation will be underpinned by a new cross-channel performance platform, AI and international delivery hubs to set new benchmarks for innovation, effectiveness and efficiency for GroupM’s agencies and clients.
With +350 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to our clients, stakeholders, and people.
We have a clear vision for our business, to lead the next era of media performance. We believe that this spans how we make advertising work better for our people, our planet, our communities, and our clients.
Our Nexus mission statement is to place transformative technology at the centre of human experiences. We’ll achieve this by connecting our technology, talent and thinking.
ROLE OUTLINE
The Performance Executive is a crucial role within the team, providing the foundations for success for our clients. You are responsible for all aspects of campaign implementation, optimisation, monitoring, and reporting, working very closely with your manager to produce best-in-class solutions, offer unparalleled service and deliver against targets.
You are highly analytical, have an acute attention to detail, and excited to work with market leading partners & technologies. Most importantly, you are passionate about deepening your knowledge of all aspects of the biddable industry.
KEY RELATIONSHIPS
- Collaborating closely with internal teams
- Establishing strong relationships with relevant media, data, and technology partners
- Foster deep trust and understanding with agency client teams
- Contribute to great teamwork in your immediate team
WHAT YOU SHOULD SPEND YOUR TIME DOING
People – 15% of your time
- Positively contribute to team meetings, leading some sections and owning follow-ups
- Liaise confidently with vendors and publishers to both resolve challenges and find new opportunities
- Provide clear guidance and instruction when working with, teaching, or helping others
Product – 45% of your time
- Deliver end-to-end biddable campaigns, including flawless campaign management and strong use of tools & technology
- Take ownership of exceptional client reporting, applying insightful context and immaculate attention to detail throughout
- Proactively work towards and maintain all mandatory channel certifications, as well as identifying further opportunities for growth with your manager.
- Work closely with your manager to develop planning skills, including measurement and tracking frameworks
Client – 15% of your time
- Represent client needs to vendors and partners, supporting your manager on larger initiatives
- Begin developing relationships with clients at a junior level, as it relates to implementation planning & buying
- Proactively recommend tactics and opportunities that resolve client challenges and objectives
Commercial – 25% of your time
- Deliver accurate and timely reconciliation of campaigns in line with best practice and with exceptional attention to detail
- Monitor all financial and compliance processes for 100% accuracy, particularly bookings, loadings, and resolving account queries
- Develop a strong understanding of in-scope services for your clients, and the process for completing work above and beyond
WHAT MAKES A GREAT PERFORMANCE EXECUTIVE
- Attention to detail: you register little-to-no errors in your work, you perform tasks with care
- Organisation: you consistently meet deadlines, handling expectations effectively ahead of time
- Team & collaboration: continually contribute to shared goals, supporting fellow employees and beginning to lead team initiatives
- Communication: responding to requests in a timely manner, with written & verbal communication that is consistent with our values and behaviours, make time to proactively share knowledge with others
- Analytical: make logical decisions backed by data, with clear evidence of research & thinking
- Flexibility: constantly agile, balancing both strategic and tactical approaches
- Proactivity/taking the initiative: take ownership and set direction in challenging situations
- Problem solving: demonstrate fearless problem solving, solving problems with minimal guidance