Payroll & HR Operations Partner

Human Resources Kuala Lumpur, Malaysia

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Position at GroupM

Overview of the Job
 
GroupM is the world’s largest media investment company and a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Payroll & HR Operations Specialist to join us.
 
At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.
 
Reporting of the Role
This role reports to the Head of People.
 
3 Best Things About the Job
  1. Work in a dynamic environment alongside the most inspirational and talented people in the media industry.
  2. Take on a varied role where no two weeks are the same, with responsibility for key areas of our function and the opportunity to build relationships across all levels.
  3. Play a crucial role in ensuring the smooth functioning of the business, delivering impactful work that supports employees and operations.
Measures of Success
In Three Months, You Would Have:
  • Developed a thorough understanding of GroupM's teams and their functions.
  • Started building relationships with key stakeholders.
  • Managed vendor relationships for payroll and insurance.
  • Independently handled payroll and leave-related queries.
In Six Months, You Would Have:
  • Mastered the administration of confidential master documents, staff databases, and payroll, ensuring they are audit-ready.
  • Gained a solid understanding of HR operations supporting the employee experience.
  • Built strong, trusting relationships with team members and the wider Group.
Responsibilities of the Role
  • Maintain and manage accurate human resources records, including new hires, transfers, terminations, job classification changes, merit increases, and leave tracking.
  • Assist with general payroll and leave requests.
  • Prepare monthly reports for finance, including salary reconciliation, journal vouchers, and payroll reports.
  • Independently manage yearly taxation and equity reporting.
  • Handle leave forfeiture and queries.
  • Manage benefits-related queries and year-end census activities.
  • Support total rewards processes, including stock plans, job architecture activities, and merit cycles.
  • Liaise with PwC for tax reporting and expat management.
  • Oversee end-to-end onboarding and offboarding activities.
  • Administer organizational charts, training databases, and staff lists.
  • Ensure payroll compliance with statutory requirements by liaising with government agencies (Labour Office, LHDN, EPF, Socso).
What You Will Need
  • 5-7 years of experience in HR administration and payroll.
  • Previous experience in a media agency (desirable but not necessary).
  • Strong administrative and organizational skills.
  • Proficiency in Microsoft Office, particularly Excel.
  • Excellent attention to detail and ability to maintain strict confidentiality.
  • Strong communication skills and ability to build relationships across all levels.
  • Adaptability to different working styles and fast-paced environments.
  • Ability to manage multiple tasks, work under pressure, and meet tight deadlines.
More about GroupM 
GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with. 
Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide
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