GroupM | APAC Employment Relations Director
Overview of role
GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally
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We are currently looking for an Employment Relations Advisor to join our APAC People team.
This individual contributor role will be responsible for providing guidance on and directly handling employee relations matters to ensure our people are treated fairly and respectfully across the organization. This role will advise and support leaders and Human Resources teams on a broad range of employment issues including complaint investigation, HR policy interpretation, performance management, employee discipline and misconduct, terminations, reorganizations, remediation of employment-related disputes and employee handbook review and maintenance.
Reporting of the role
This role reports to: Chief People Officer
Role location
Malaysia
Markets Supported
All of APAC
Best things about the role
- A highly social, fast-paced role where no two days are ever the same
- Operational and advisory delivery - this role optimizes both client facing and back end support
- Joining a maturing HR environment - there is still unlimited opportunity to make impactful change.
In three months, you will be:
- Proficient in navigating the GroupM investigation process
- Building trusting relationships within the HR team
- Confident in your knowledge of the APAC GroupM organisational structure
In six months, you will be:
- Proficiently and accurately advising on employment relations cases and general inquiries
- Familiar with the Employee Handbooks and HR Policies across APAC.
- Well connected with your GroupM counterparts in other regions.
Role responsibilities
- Conduct HR investigations including gathering and analyzing facts, applying relevant laws, policies, and best practice to reach conclusions and recommend follow up actions
- Sensitively navigate the organizational implications of investigations with key stakeholders using a balance of directness, objectivity, and empathy
- Maintain required investigation documentation, including intake and investigative notes, supporting documents and final reports
- Track, report and analyze investigation trends
- Assist in the review and maintenance of Employee Handbooks and HR policies and procedures to ensure best practice and compliance with current employment legislation
- Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for Employee Relations inquiries
- Monitor changes or development in relevant legislation, regulations and standards
- Partner internal legal department for management of complex cases / inquiries.
What you will need:
- Proven experience in employee relations/workplace relations or related roles
- Tertiary qualification in human resources, law, workplace relations or similar experience/related tertiary qualifications
- Working experience in APAC, including deep knowledge and application of employment regulations in at least 3 APAC markets.
- Demonstrated experience in managing employee grievance issues from complaint to investigation to reporting.
- Demonstrated ability to review HR handbooks, policies and process and ensure alignment with compliance and best practice.
- Employee relations experience commensurate with an ability to think logically and translate this into practical operational outcomes that include analysing and explaining the risk profile.
- Understanding of the entire employee life-cycle.
- Exemplary attention to detail, demonstrated in written and verbal communication skills
- Demonstrated resilience: Ability to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.