GroupM | APAC Employment Relations Director

Human Resources Kuala Lumpur, Malaysia

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Position at GroupM

Overview of role
GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally
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We are currently looking for an Employment Relations Director to join our APAC People team.

This role will directly contribute to regional growth in APAC, aligning with our global strategy of innovation and excellence. With 12,000 employees spanning 16 culturally diverse markets, we thrive on the strength of local expertise, unified by a global vision, to deliver impactful solutions for our clients.
 
This individual contributor role will be responsible for providing guidance on and directly handling employee relations matters to ensure our people are treated fairly and respectfully across the organization. This role will advise and support leaders and Human Resources teams on a broad range of employment issues including complaint investigation, HR policy interpretation, performance management, employee discipline and misconduct, terminations, reorganizations, remediation of employment-related disputes and employee handbook review and maintenance.
 
Reporting of the role :   Chief People Officer, APAC
 
Role location
Malaysia
 
Markets Supported
All of APAC
 
Best things about the role 
  • A highly social, fast-paced role where no two days are ever the same
  • Operational and advisory delivery - this role optimizes both client facing and back end support
  • Joining a maturing HR environment - there is still unlimited opportunity to make impactful change.
 
In three months, you will be:
  • Proficient in navigating the GroupM investigation process
  • Building trusting relationships within the HR team
  • Confident in your knowledge of the APAC GroupM organisational structure
 
In six months, you will be:
  • Proficiently and accurately advising on employment relations cases and general inquiries
  • Familiar with the Employee Handbooks and HR Policies across APAC.
  • Well connected with your GroupM counterparts in other regions.
 
Role responsibilities 
  • Conduct HR investigations including gathering and analyzing facts, applying relevant laws, policies, and best practice to reach conclusions and recommend follow up actions 
  • Sensitively navigate the organizational implications of investigations with key stakeholders using a balance of directness, objectivity, and empathy 
  • Maintain required investigation documentation, including intake and investigative notes, supporting documents and final reports 
  • Track, report and analyze investigation trends 
  • Assist in the review and maintenance of Employee Handbooks and HR policies and procedures to ensure best practice and compliance with current employment legislation 
  • Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for Employee Relations inquiries 
  • Monitor changes or development in relevant legislation, regulations and standards 
  • Partner internal legal department for management of complex cases / inquiries. 
 
 
What you will need: 
  • Proven experience in employee relations/workplace relations or related roles 
  • Tertiary qualification in human resources, law, workplace relations or similar experience/related tertiary qualifications 
  • Working experience in APAC, including deep knowledge and application of employment regulations in at least 3 APAC markets. 
  • Demonstrated experience in managing employee grievance issues from complaint to investigation to reporting. 
  • Demonstrated ability to review HR handbooks, policies and process and ensure alignment with compliance and best practice. 
  • Employee relations experience commensurate with an ability to think logically and translate this into practical operational outcomes that include analysing and explaining the risk profile. 
  • Understanding of the entire employee life-cycle. 
  • Exemplary attention to detail, demonstrated in written and verbal communication skills 
  • Demonstrated resilience: Ability to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
     
    More About Us:
    GroupM in Malaysia is situated in the prime location of Mutiara Damansara, Petaling Jaya. Malaysia is a multi-racial and multicultural country, there is a strong “Muhibbah” culture and the office environment is full of “Semangat” as half of our talent are below the age of 30.
    You can expect diversity, strong collaboration and a fun yet dynamic environment here! With endless growth opportunities for marketing, media and branding professionals, we provide the support to enable ambitions to come to life. If you are looking for an exciting and challenging career in media, there is no better place to be in than Malaysia.
    GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
    Discover more about GroupM at www.groupm.com
    Follow @GroupMWorldwide on Twitter
    Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

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