NEO Media World | Senior Executive Affiliate Marketing

Performance Gurgaon, India


Description

Position at Mindshare

Senior Executive Affiliate Marketing, Neo Media World, India

Overview of job


Neo Media World is an agency of GroupM, the world’s largest media investment company which is  a part of WPP. Neo is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

We are currently looking for a Senior Executive Affiliate Marketing

This role is a full-time position based in India, supporting a global agency team and world-renowned client (the core team this individual will work with is based in the US). In this role, you will contribute to the success of one of the largest (affiliate) performance marketing programs, by managing administrative tasks, ongoing and short-term projects, and customer service inquiries. 

Reporting of the role

This role reports to the Director– Performance Marketing

3 best things about the job:

  1. Opportunity to grow with a global organisation with the largest digital footprint
  2. Exposure with the some of largest clients across categories.
  3. Diverse team and culture

Responsibilities / What your day-to-day job looks like:

You will be responsible for:

  • Managing the public-facing application portal, which involves reviewing incoming program applications, determining whether they are a fit for the program, and following the steps to admit them.
  • Assisting with partner inquiries in a timely and professional manner through Zendesk
  • Conducting partner audits to ensure brand compliance and sending outreach to partners requesting updates when necessary
  • Maintaining up-to-date records and screenshots of partner promotional activity
  • Reviewing websites and apps for brand safety and fit

 

What you’ll bring:

  • Undergraduate degree from a recognized university
  • Fluent in English (Professional level proficiency in reading, writing, speaking, and understanding required), including the ability to understand and address complex technical questions in English
  • 3 years of relevant work experience
  • Ability to work, make decisions, and complete tasks autonomously with limited supervision, while also knowing when to ask for clarification or guidance
  • Content with repetitive tasks and projects
  • Strong time management and organizational skills
  • Enjoys answering customer questions
  • Resourceful
  • Online customer service experience (Experience with Zendesk is highly preferred, but not required)
  • Can follow instructions and complete tasks with great attention to detail
  • Comfortable working independently

 

About NEO Media World

NEO Media World is a digital- first global performance marketing agency. We apply a data-driven strategic approach and cutting-edge technology across all digital disciplines (including paid and organic search, display, video, mobile, social media, affiliate marketing, etc.) and traditional channels. Neo is now part of the Mindshare Performance Group. We’re an autonomous, agile company within Mindshare, and we’re backed with the added resources and scale of GroupM and WPP. We are in a new era of horizontality and excited about the opportunity it presents for our clients and our people.

Mindshare APAC has won 500 awards in the last year alone, including “Agency Network of the Year 2017” by both the MMA SMARTIES™ and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world’s leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare.