GroupM l Lead - Change Management

Technology Bangalore, India Mumbai, India Gurgaon, India


Position at GroupM

As our business and industry are evolving constantly, in this role, you will be responsible for leading change management activities across the group, working with both the regional transformation team and local stakeholders.

The role will involve supporting the development and rollout of business strategies and enabling both regional and local initiatives, by creating change management programs across areas such as process, organization & people and technology deployments. In addition, you will engage, influence, and drive a positive impact on the employees to support them in the transformational journey.

Reporting of the role

This role reports to both the GroupM CEO and the Regional Transformation Team.

3 best things about the job:

  1. Own the programs and work with your local CEO on what matters most
  2. Being part of a region-wide transformation community to learn, train, collaborate on individual and shared projects
  3. Make ‘change work’ in the largest media investment management company in the region

Measures of success –
In three months:

  • Be conversant with GroupM Divisions and Agencies
  • Engaged and built foundational relationships with key stakeholders at both local and regional levels
  • Achieved a clear understanding of the Process Excellence program’s expectations and local exercise approach and timelines. Identified opportunities for change management interventions with appropriate measurement

 In six months:

  • Rolled out change management programs that support the business needs
  • Reported the progress and identifying barriers/ solutions to senior management
  • Drove and worked closely with respective stakeholders on all identified relevant local change management projects

 In 12 months:

  • Have implemented a series of change management programs as part of an integrated effort to support business transformation and reported back on key KPIs to management
  • Established a support network of colleagues across the region to leverage learnings and best practice
  • Collaborated with regional and local stakeholders to build a mid-term (12-18 months) integrated change management plan as part of a broader business transformation

Responsibilities of the role:

Act as a partner to the business

  • Take the regional change frameworks, to develop local change strategies and design change activities to secure stakeholders’ awareness, support, and timely actions to deliver expected outcomes in the market
  • Monitor the market’s change plan roll-out status, conduct course corrections where needed, and escalate risks and issues to market and regional leaders
  • Work with local leadership to establish market-specific change initiatives, catalogue these and develop programs for prioritized areas
  • Regularly assess the local stakeholder groups’ change acceptance level. Conduct analysis and propose ongoing improvement actions
  • Design and deliver communications and collect feedback
  • Support the workstream on new Technology design and rollout including adoption
  • Support on the evolution of our change strategy design
  • Leverage existing change management toolkit to support system related change activities

 What you will need:

  • An established background in change management (strategy as well as implementation)- an appreciation of behavioural change and how to implement it
  • Proactive, self-starter capable of agile thinking to build solutions
  • Possessing excellent communications skills (written and verbal) with the power to influence and persuade. Equally comfortable playing a lead or support role
  • A resilient operator who works effectively in a matrix environment where ambiguity exists and is comfortable engaging C-suite level
  • Experience in Media / Advertising industry will be an added advantage 

 About GroupM

GroupM leads and shapes media markets by delivering performance-enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them with the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients let us be more adventurous with our business and talent. We give our talent space, support and tools to innovate and grow.

Discover more about GroupM at
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About India

Digital media advertising in India continues to grow at 30% in 2017, cementing India’s position as the second-largest internet market with close to 450 million users. The Internet growth is driven by mobile data and connectivity, making it an exciting market for all integrated marketing services, fuelled by the collective market investment in data and technology. With a booming economy, both traditional and new age industries are witnessing a boost in consumption, making India a high potential advertising market. With renewed foreign investments across several industries, India is an exciting market for any advertising professional.

GroupM APAC is committed to fostering a culture of diversity and inclusion. Our people are our strength, so we respect and nurture their individual talent and potential.