MediaCom | Manager/Sr Manager, Communication

Comms & Strategic Planning Kuala Lumpur, Malaysia


Position at MediaCom

Reporting to:

This role reports to: Business Director

3 best things about the job:

  • Learning beyond Media. The best part of MediaCom is that it is not only a Media Agency but works as a partner for its clients providing solutions across Media and outside Media.
  • An empowering environment which lets you set your own pace. You can be a young leader if you feel like or can be an underling to one of the greatest media minds in the industry.
  • MediaCom has largely made up of Multinational clients. Which will give you immense exposure of understanding, working and being part of a larger network.

In this role, your goals will be:

In 3 months:

  • Complete working knowledge of all systems, processes and deliverables set up specifically for the client media operations
  • Complete knowledge of client-agency relationship matrix along with relationships with regional/local creative agency partners and GroupM Malaysia key contacts

In 6 months:

  • Complete knowledge of Malaysia media landscape – key media owners/contacts, trends, opportunities

In 12 months:

  • Be the trusted advisor for clients operating with no/minimal supervision from senior team members in the team

What your day job looks like at GroupM:

  • Deliver media planning solutions for all brands across the Malaysia and Singapore portfolio
  • Develop an accountable media mix based on target audience insights, market landscape, competitive analysis and consumer purchase behavior
  • Stellar ownership of media plans – full accountability, in-depth and hands-on knowledge of portfolio
  • Deliver monthly, quarterly reporting and deliverables with impeccable timing
  • Serve as the key client contact from MediaCom planning team
  • Develop integrated media solutions. The team is already hybrid in planning and implementation, and you will be required to be hands-on with planning on all media including TV, online video, social mainly

What you’ll bring:

  • Obsession with process efficiency and project management
  • Demonstrated ability to dive deep into data, keep focus on core objective and mine actionable insights
  • Strong quantitative aptitude and TV planning fundamentals including – optimization, channel selection, strategic media priorities and touchpoint evaluation
  • Full working knowledge and perspective of/on multi-screen planning
  • In-depth knowledge of online video planning – 3rd party verification like DAR, MOAT
  • Strong eye for balancing efficiency as well as effectiveness in planning and execution
  • Budget management, tracking and reporting with 100% accuracy
  • Good leadership and team management experience. This role has 3 direct reports and will require constant mentoring. The team is young, and you will be required to motivate and inspire the team constantly
  • Strong relationship development and management skills with media owners and client alike
  • Strong client servicing skills – you will be key point of contact between the planning team and client. The team works independently but you will be required to be on top of each and every project to address client concerns/queries
  • Effective presentation i.e. concise, brief and data based – both written and verbal to convince senior management teams at client
  • Self-motivated


More about Mediacom

Welcome innovators, initiative takers and instigators. Founded in 1986 and established in Japan for over 10 years, we have grown to become 8,500 of the world’s leading media communications specialists, in 125 offices, across 100 countries.

We are proud to be recognised as the Japan Media Agency of the Year in both 2017 and 2018 with a Silver Award in 2019. With clients including Adidas, Mars, SK-II, Dell, The Coca-Cola Corporation, Cartier, IKEA, Peugeot and Citroen, working at MediaCom is a gateway to working with leading global brand organisations and connecting to people across the planet. But the real secret to our success is simple (and not really a secret). It’s our People First, Better Results philosophy.

Our focus is on providing long term, rewarding careers and we know that when we invest in our people, we’ll deliver better results not only for them, but also for our clients.

We also know that talent comes in all shapes, sizes, genders and ethnicities. That’s why our agencies are open environments that celebrate difference and have built in flexibility that reflects the many different ways in which people work and succeed. And its why we actively encourage participation in our Global Mobility programme with opportunities to live and work around the world.

We are super connected and our employees contribute to and shape the working environment, from promoting work-life balance and well-being to organising team events and celebrations.

About Malaysia

GroupM Malaysia is situated in the prime location of Mutiara Damansara, Petaling Jaya. Malaysia is a multi-racial and multicultural country, there is a strong “Muhibbah” culture and the office environment is full of “Semangat” as half of our talent are below the age of 30.

You can expect diversity, strong collaboration and a fun yet dynamic environment here! With endless growth opportunities for marketing, media and branding professionals, we provide the support to enable ambitions to come to life. If you are looking for an exciting and challenging career in media, there is no better place to be in than Malaysia.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.