EssenceMediacom | Associate Client Manager

Client Services Melbourne, Melbourne Requisition ID:30368


Position at EssenceMediaCom

Hello. We are EssenceMediacom. GroupM’s newest and largest agency, committed to delivering marketing breakthroughs for brands. We have disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence’s performance, data, analytics and creative technology DNA with MediaCom’s scaled multichannel audience planning and strategic media expertise. 

About the role

As Associate Client Manager, you will take the lead in the project management space, where you will get the opportunity to work with our strategy, and activation team to ensure smooth day-to-day running of the account, as well as be involved in the creation of campaign solutions for our client.

You will be curious, passionate, about your client’s business so as to unearth & develop business challenges into solutions that will drive their business forward. 
EssenceMediacom are now one of the largest agencies with an enviable client roster, which includes adidas, Bayer, Dell, Google, Mars, NBCUniversal, PlayStation, Procter & Gamble, The Coca-Cola Company and Uber.

What will make you stand out

  • Have an informed view on far broader elements of the client’s world and not limited to just Media & Advertising
  • Keep the idea of being a trusted advisor front of mind - display a hunger to be actively involved in their world
  • Don’t limit your thinking to the immediate client group. Use broader sectors, share knowledge from other groups.
  • Use fresh thinking - take the time to develop and share fresh ideas
  • Try alternative approaches - just because something didn’t work for one client doesn’t mean it won’t work for another
  • Speak intelligently and persuasively about the ambitions and levers we have
  • Ensure the day to day runs smoothly, setting and meeting client expectations, managing WIPs, timely communications, offering solutions
  • Be the lead agency yet establish strong relationships with other agency partners understanding their role within the agency village.
  • Work closely with specialisms to ensure you are up to date with their latest offerings and ‘great work’
  • Promote the connections planning process and work closely with the teams on the creation of unique and insightful channel strategies that meet the client needs

More about You

  • Is curious about the client’s business, asks questions and request access to all business related information
  • Focus on their business outcomes linked to KPIs rather than media opportunities
  • Is always proactive and provides ideas without being asked
  • Has a point of view - not afraid to challenge clients/internal team to achieve a better outcome
  • Understands the importance at developing long term meaningful relationships rather than transactional ones
  • Understands clients as people/humans
  • Knows how to communicate with clients/ understand their interests/hobbies

What we can offer you

  • Our ‘Strive’ flexible working policy
  • Learning and Development Academy
  • WPP Global Employee Discounts
  • Reconnect Program (work in our offices overseas)
  • Industry leading parental leave
  • Birthday leave, Summer days, Culture initiatives across the year
  • DE&I program
Apply now and send your CV via the link!