Employment Relations Lead

Human Resources Mumbai, India Requisition ID:41574


Description

Position at GroupM

Overview of role
GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally
We are currently looking for an Employment Relations Lead to join our India People team.

This individual contributor role will be responsible for providing guidance on and directly handling employee relations matters to ensure our people are treated fairly and respectfully across the organization. This role will advise and support leaders and Human Resources teams on a broad range of employment issues including complaint investigation, HR policy interpretation, performance management, employee discipline and misconduct, terminations, reorganizations, remediation of employment-related disputes and employee handbook review and maintenance. This role will work closely with the India Legal team.
 
Reporting of the role :   Chief People Officer, India

Role location
Mumbai
  
Best things about the role 
  • A highly social, fast-paced role where no two days are ever the same
  • Operational and advisory delivery - this role optimizes both client facing and back end support
  • Joining a maturing HR environment - there is still unlimited opportunity to make impactful change.
 
In three months, you will be:
  • Proficient in navigating the GroupM investigation process
  • Building trusting relationships within the HR team
  • Confident in your knowledge of the India GroupM organisational structure
 
In six months, you will be:
  • Proficiently and accurately advising on employment relations cases and general inquiries
  • Familiar with the Employee Handbooks and HR Policies across India.
  • Well connected with your GroupM counterparts in other regions.
 
Role responsibilities 
  • Conduct HR investigations including gathering and analyzing facts, applying relevant laws, policies, and best practice to reach conclusions and recommend follow up actions 
  • Sensitively navigate the organizational implications of investigations with key stakeholders using a balance of directness, objectivity, and empathy 
  • Maintain required investigation documentation, including intake and investigative notes, supporting documents and final reports 
  • Track, report and analyze investigation trends 
  • Assist in the review and maintenance of Employee Handbooks and HR policies and procedures to ensure best practice and compliance with current employment legislation 
  • Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for Employee Relations inquiries 
  • Monitor changes or development in relevant legislation, regulations and standards 
  • Partner internal legal department for management of complex cases / inquiries. 
 
 
What you will need: 
  • Proven experience in employee relations/workplace relations or related roles 
  • Tertiary qualification in human resources, law, workplace relations or similar experience/related tertiary qualifications 
  • Working experience in India, including deep knowledge and application of employment regulations. 
  • Demonstrated experience in managing employee grievance issues from complaint to investigation to reporting. 
  • Demonstrated ability to review HR handbooks, policies and process and ensure alignment with compliance and best practice. 
  • Employee relations experience commensurate with an ability to think logically and translate this into practical operational outcomes that include analysing and explaining the risk profile. 
  • Understanding of the entire employee life-cycle. 
  • Exemplary attention to detail, demonstrated in written and verbal communication skills 
  • Demonstrated resilience: Ability to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
 
More about GroupM 
GroupM - GroupM leads and shapes media markets by delivering performance- enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. Teams or geographies do not limit us; our scale and diverse range of clients let us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow. 
Discover more about GroupM at www.groupm.com  
Follow @GroupMAPAC on Twitter 
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm  
 
About India
2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users, low-priced data plans, 45 to 50 million e-commerce shoppers, approximately 60 OTT offerings and a young population, India is a mobile-first internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top e-commerce/retail ventures and Indian start-ups, blurring the lines between social media, e-commerce and mobile payments, resulting in disruption on an unimaginable scale.
At GroupM India, there’s never a dull moment between juggling client requests, managing vendor partners and having fun with your team. We believe in tackling challenges head-on and getting things done.
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
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