Client Partner
Description
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
About Wavemaker : A Leading WPP Media Brand,
Wavemaker:
Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.
-led mindset, the multi-discipline agency spans four continents with 45 offices and over $1.2 billion dollar in billings globally. As an early adopter with the first ever AI-generated TV ad for Lexus in 2018, T&P is focused on harnessing AI across all its outputs with its 1,900 people already trained on WPP's proprietary AI platform Creative Studio, to deliver enhanced outcomes for clients.
Role Summary and Impact
We are currently looking for a Client Partner to join us. In this role, you will be responsible for the overall delivery on the Largest FMCG brand of India. You will need to have a good managerial skill set, strategic bent of mind, excellent communication and presentation skills, digitally savvy, collaborative mindsets (internal and external), driving the innovation and new age solutions, grooming the team and make them future-ready. you will be responsible for managing the day-to-day relationship and driving the integrated media agenda for your respective set of clients.
Reporting of the role
This role reports to: General Manager
3 best things about the job:
3 best things about the job:
- Working with one of the best units not only in the Wavemaker India but also in the Wavemaker Global fold. It will need you to be resourceful, be driven as well, as can drive your teams to newer heights and create your own new stellar success stories
- You get to wear multiple hats – the brand expert, the creative storyteller, the analytical wizard, the digital expert & the communication-planning expert. This will have both its days of heady achievement, as well as days of frustration as the job is not easy and there are many competitors who are trying as much as you to be the clients trusted advisor
- You get to work with a great bunch of peers who will both inspire and challenge you, as well as be ace up your sleeves for the growth
In this role, your goals will be:
In three months:
In three months:
- Establish leadership stance among key partners, both on client and agency side.
- Translate the client’s needs into clear direction and leadership for all Wavemaker and WPP Media resources working on the account
- Become completely familiar with the client’s organizational structure, planning process, marketing calendar and the needs of key partners
- Understand the Wavemaker way of working and can navigate through the verticals
In six months:
- Be the recognized trusted advisor, execute “media first” innovations and deliver exceptional returns on investment and effort
- Handling clients & teams independently
- Working out plan for the next wave/leap of growth
In 12 months:
- Understand the group’s vision of ‘New Me’ and its implication on business
- Work on award entries, which WPP Media leads our industry
- Expand the range of non-traditional media investments the client makes, and to be the go-to person for all matters connected to media in the local market. To continually delight the client
- Build client satisfaction by soliciting feedback and operating like a consultant
- Be our clients most valued business partner, famous for inspiring people and special outcomes
What your day job looks like at Wavemaker:
- Financial performance of the client cluster – meeting overall revenue targets and ensuring profitability of the cluster. Would need to focus on opportunities for higher-order value added services. Will be responsible for leading scope of work & fee/commission negotiations with clients and implementing “smart contracting” practices to ensure we are rightfully compensated for our efforts
- Client Satisfaction:
- Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities. Should be able to lead strategic conversations on Media and communication planning
- Work with Managing Partner and FD on quarterly budget reviews to deliver and exceed targets set.
- Lead the charge on developing the roadmap for data science, insight lead and end-to-end measurable and impactful comms strategies and media plans to deliver on Clients business objectives
- Help build stronger and even award-winning media interventions on the back of a structured comms planning approach, and help lead the client into more effective Media journey.
- Inspire the client with sound media knowledge and ideas and become their trusted media advisor
- Product quality- Engage with, and orchestrate the various specialist functions to deliver a superior quality of product to the client. Will have to monitor & drive all elements that lead to client incentives. Other measures of success include Industry awards and upstream engagement on projects
- Agency climate and people management - Managing the staffing plan for the cluster, driving recruitment & retention of key talent. This would include identifying training needs for team members
Create an atmosphere where cross-functional teams work together effectively. Handle and motivate your team to effectively deliver to client needs and company goals. Ensure timely team appraisals and clear development goals for team members; identify and follow through on appropriate training and career development for the team
What you’ll bring:
- In depth understanding of all communication channels and how they inter-relate.
- Strong analytical skills and can use data to solve problems.
- Understands strategic planning and broad implications on costs and timing.
- Demonstrated experience and success working with the decision makers of organizations.
- Significant proven experience of working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners.
- Shows a depth of understanding of the industry, business, brands and consumers in senior level client conversations.
- Understands business principles and good practice and perceives issues in both financial and commercial terms.
- Has to have PACE – Passionate Agile Collaborative & Entrepreneurial (for more refer annexure at end of this note)
Minimum qualifications:
- Post Graduate degree in Mass Communication/ Mass Media/Marketing from a reputed institution/university with min 10-12 years of work experience
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.