Performance Director

Programmatic, Biddable, Paid Media & SEO Sydney, Sydney


Position at GroupM Nexus


GroupM is the leading media investment management company globally, incorporating media agencies including MediaCom, Mindshare, Wavemaker, and Essence, as well as specialist business such as Xaxis, Finecast, Sightline, and INCA.

With 800 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to its clients, stakeholders, and people.



At Wavemaker, we believe there always is a better way to grow. By Positively Provoking Growth for our clients and our people, we shape decisions and experiences through media, content and technology.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.



The Performance Director oversees and coordinates the delivery across a team of biddable experts. You will manage all operations, from ensuring quality implementation planning to improving operational efficiency & delivery, to acting as a senior consultant to clients for their activation and performance management.

This role includes taking accountability for talent management, including reviews, training, coaching, performance management, and recruitment.

You will work closely with other directors to support national initiatives designed to improve key indicators.

Reporting to: Delivery Lead



  • Collaborating closely with internal teams
  • Establishing strong relationships with relevant media, data, and technology partners
  • Foster deep trust and understanding with agency client teams
  • Contribute to great teamwork in your immediate team


People – 40% of your time

  • Oversee team workflow, dealing with issues as they arise to a satisfactory resolution
  • Ensure your team is adequately trained, resourced, motivated, and engaged to deliver on campaign requirements
  • Conduct regular 1-2-1s with your team, providing leadership and modelling our behaviours at all times

Product – 30% of your time

  • Help define and deliver best practice, supervising your team's output and intervening where necessary
  • Contribute to product development and direction, leveraging vendors and partners to achieve this
  • Anticipate future challenges, trends, and changes to both your clients and our industry, proactively forming a view of strategies to mitigate risk and create opportunity

Client – 15% of your time

  • Lead key client relationships as it relates to implementation planning & buying, ensuring team output is to the required standard
  • Navigate the complex media, technology, and data landscape, providing counsel and support to both your team and clients
  • Elevates both team and client thinking through expert opinion and leadership, including tackling sensitive conversations with confidence

Commercial – 15% of your time

  • Responsible for the overall delivery of client investment, with flawless accuracy across all aspects
  • Identify commercial opportunities with the ability to make a compelling case for their inclusion
  • Provide robust and accurate internal forecasting, both across client investment and for required resources to manage campaign delivery



  • Attention to detail: monitoring the quality and accurate of your own work, and that of others
  • Organisation: manages expectations across all stakeholders, sets clear priorities
  • Team & collaboration: assumes extra responsibilities to facilitate the achievement of team goals
  • Communication: effectively communicates business objectives, issues, and outcomes clearly, applies strategic thinking
  • Analytical: recognises causes & consequences of actions and events that are not readily apparent
  • Flexibility: recognises changing circumstances quickly and proactively implements successful action plans across team
  • Proactivity/taking the initiative: consistently contributes to improve work methods, outcomes, and team performance
  • Problem solving: identifies root problems and proactively implements solutions, acts to minimise risk across all implementation processes and procedures