Engagement Manager
Description
GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Engagement Manager, Xaxis , who will help manage both agency/client relationships and negotiate effective media deals to exceed financial targets whilst acting as an audience buying expert.
Reporting of the Role
This role reports to the Associate Engagement Director
3 best things about the job
This role reports to the Associate Engagement Director
3 best things about the job
- Working for the world’s largest programmatic Media & Technology Platform
- Developing long term relationships with all designated media buying agencies & clients directly
- Working within a proven, fast growing team in a fun environment with people who are passionate about digital media, programmatic and adtech
Measures of Success
In three month:
In three month:
- Been familiar with Xaxis products and process.
- Grow the base of advertisers within your designated agencies and direct client
In six month:
- Oversee day-to-day management of campaigns
- Coordinate communication with the ad operations team before, during, and after the campaign, co-work with the product team, analytics team, data team and marketing team across China and region.
In twelve month:
- Become an expert with Xaxis business development & client service
- Develop supporting & long term relationships with all your designated media buying agencies & clients direct
- Set Account Service Best Practice benchmarks for the team and ensure SLA’s (service level agreements) are adhered to
- Engaged existing resources (the wider team) to achieve high outcomes
What your day job looks like at GroupM:
- Develop business opportunities, maintain a pipeline of prospects and close the deals
- Develop and execute against agency & client business plans
- Evangelize Xaxis solutions and values and act as an audience planning expert
- Supervise the sales administration process to ensure adherence to best practice and see that all service levels are exceeded
- Ensure your client base have updated information including sales collateral and information on new products
- Stay abreast of industry trends and competitor products for competitor comparison or analysis
- Develop and implement 12 monthly Business Plans for designated Agencies
What you’ll bring:
- High customer focus
- Ability to develop strong, lasting client relationships
- Excellent sales & negotiation skills
- Results/ goal-oriented
- Ability to gain excellent product, competitor & market knowledge
- Good communication skills – verbal and written
- PowerPoint, Excel, Word & Outlook skills mandatory
- Excellent planning and self-organization discipline
- Fluent in both English and Hindi, written and oral
- Attitude: Pursues work with energy, drive, and a strong accomplishment orientation
- Attention to detail: Ensures that all tasks are completed with 100% accuracy
- Passion: is passionate about digital media and the Xaxis position within the digital media space
- Strong initiative, resourcefulness & willingness to learn and be taught. Takes ownership of KPI
Minimum qualifications:
- Bachelor’s degree majoring in marketing or media preferred
- Proven successful engagement, business development, sales, and planning skills
- Experience in understanding a commercial business
- 3-5 yrs years of experience in Customer service, sales, or account management areas
- Proven commercial experience in online advertising sales related industry
About Xaxis
Xaxis is a global digital media platform that programmatically connects advertisers to audiences across all addressable channels. Through the expert use of proprietary data and advertising technology along with unparalleled media relationships, Xaxis delivers results for over 2,800 clients in 40 markets across North America, Europe, Asia Pacific, Latin America and the Middle East. Advertisers working with Xaxis achieve an exceptionally high return on advertising spend through the company’s proprietary media products, as well as through its wholly-owned specialist companies, Light Reaction, Bannerconnect, and ActiveX. For more information, visit www.xaxis.com.
About India
2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users, low-priced data plans, 45 to 50 million e-commerce shoppers, approximately 60 OTT offerings and a young population, India is a mobile-first internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top e-commerce/retail ventures and Indian start-ups, blurring the lines between social media, e-commerce and mobile payments, resulting in disruption on an unimaginable scale.
At GroupM India, there’s never a dull moment between juggling client requests, managing vendor partners and having fun with your team. We believe in tackling challenges head-on and getting things done.
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.