Executive eCommerce
Description
Best things about the job:
- A fun environment whilst being part of the largest media advertising agency in the world.
- Working within a proven, fast growing team with autonomy.
- A learning environment with mentorship locally and regionally.
- Opportunities to work across local and international client and agency teams
- E-commerce is one of fastest growing media platforms and business
Responsibilities of the role:
- Lead engagement with set of clients directly to understand their e-Commerce challenges and create solutions to ensure client satisfaction
- Provide off and on-platform e-Commerce strategy to client: offering resourceful problem-solving to reach client objective and increase their online sales.
- Work with media planners/digital trading managers to ensure all media buys and placements fit the overall strategy from platform /audience/objective point-of-view.
- Drive dashboarding, reporting, quality analysis and insights on off and on-platform e-commerce campaigns and market performance.
- Lead and engage with local e-commerce partners and the wider GroupM network to plan & identify new opportunities for set of clients – keeping up to date with e-com best practices and innovations.
Measures of success –
In three months:
- Integrated effectively and in good manner with clients, teams, vendors and partners
- Understood the client's overall business, GroupM’s vision and ambition, our agency business model and the media industry
- Ensure you achieve client media campaign KPIs within agreed timeline and budget with minimal intervention from your direct manager
- Ensure timely reporting of campaign performance with quality data analysis, insights and recommendations.
In six months:
- Lead and engage with local e-commerce partners and the wider GroupM network to plan & identify new opportunities for set of clients – keeping up to date with e-com best practices and innovations. Ensure client concerns are handled regularly with problem solving any campaign issues.
In 12 months:
- Lead engagement with set of clients directly to understand their e-Commerce challenges and create solutions to ensure client satisfaction
What you will need:
- Undergraduate degree in communication, media or business management is a plus (Post-graduate/masters preferred)
- 2+ years of working experience with an E-commerce platform or an E-commerce agency or a business for which the primary revenue stream is E-commerce based (e.g. hotels, airlines, travel, etc.)
- Knowledge of all aspects of Digital Media, including Search, SEO, Social Media Ads, Affiliate etc.
- Familiar with Facebook Catalogue, Dynamic Ads and Funnel Marketing Strategy
- Experience in developing and implementing analysis and reporting strategies
- Strong analytical skills with consideration to company/client objectives
- Project management; ability to manage multiple projects across critical yet often fluctuating deadlines
- Ability to prioritize and multi-task, work successfully with teams, and work under pressure
- Strong verbal and written communication skills / English is preferred
- Excellent MS Office skills including Excel and PowerPoint
About Wavemaker
Wavemaker is a billion dollar revenue agency that sits at the heart of GroupM and WPP. Our ambition is to be the most distinctive and admired media, content and technology agency in the world.
Wavemaker is a global network that operates locally in over 90 countries and 139 offices. We are aligned behind our purchase journey obsession, and we help our clients translate audience behaviours and insights in to smart decisions for today and tomorrow. Our commitment to our clients it to be the “Future Makers’. We demonstrate this in how we think, how we work and our relationship to technology and content to better serve their needs. We are leading the way in re-inventing the role of a media agency in the digital age, embracing media planning and buying, but fit for the modern marketing requirements of seamlessly connecting media, content and technology.
To do this, we attract experts from diverse backgrounds that can share in our vision for the future.
We believe in the essential relationship between the vitality of our 8,500 people and our commercial success. This can best be encapsulated in the values we uphold, and the way in which we demonstrate our commitment to them. We are Passionate, Agile, Collaborative, Entrepreneurial and Diverse (PACED)
With PACED as our backdrop, we require our people to be self-starters, with high standards. We know that ‘great teams still have star players’, and we expect everyone to bring their own uniqueness to the party and contribute their value with their own flair. We do not tolerate exclusion of team members and their ideas. We are here to make waves with our clients, and we can only do that as a collective.
- Collaborative – works well with others, and can align behind a shared purpose
- Entrepreneurial – is open to new ideas, and will challenge old ones.
- Diverse – is proud of the difference they can bring