MediaCom I Partner Digital & eCommerce

Comms & Strategic Planning Jakarta , Indonesia


Position at MediaCom

Overview of job

MediaCom is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Digital and E-commerce Lead to join us. In this role, you will be responsible for creating E-commerce media strategies and overseeing a team to implement both off and on-platform e-commerce media placements for a set of clients.

Reporting of the role

This role primarily reports to the Managing Director of Mediacom.

Best things about the job:

  1. A learning environment with mentorship from Mediacom, GroupM Indonesia and Mediacom Regional
  2. Opportunities to work across local and international client and agency teams
  3. You will always be the at the front line in getting and implementation of the latest insight, trend and new media innovation and technology
  4. E-commerce is one of fastest growing media platforms and business

Responsibilities of the role:

  1. Lead engagement with set of clients directly to understand their e-Commerce challenges and create solutions to ensure client satisfaction
  2. Provide off and on-platform e-Commerce strategy to client: offering resourceful problem-solving to reach client objective and increase their online sales.
  3. Work with media planners/digital trading managers to ensure all media buys and placements fit the overall strategy from platform /audience/objective point-of-view.
  4. Manage your team to execute all day-to-day e-Commerce media planning/buying and client service activities – ensuring campaign KPIs are achieved within agreed timeline and budget with minimal intervention from your direct manager.
  5. Drive dashboarding, reporting, quality analysis and insights on off and on-platform e-commerce campaigns and market performance.
  6. Train, motivate, and engage internal planning teams on e-commerce media scopes and set-up all internal/external processes for off and on-platform media management.
  7. Lead and engage with local e-commerce partners and the wider GroupM network to plan & identify new opportunities for set of clients – keeping up to date with e-com best practices and innovations.
  8. Assist in maintaining budget updates and spread sheets, and billing reconciliation.

Measures of success –

In three months:

  1. Integrated effectively and in good manner with clients, teams, vendors and partners
  1. Understood the client's overall business, Mediacom’s vision and ambition, our agency business model and the media industry
  2. Ensure you and team achieve client media campaign KPIs within agreed timeline and budget with minimal intervention from your direct manager
  3. Ensure timely reporting of campaign performance with quality data analysis, insights and recommendations.

In six months:

  1. Lead and engage with local e-commerce partners and the wider GroupM network to plan & identify new opportunities for set of clients – keeping up to date with e-com best practices and innovations. Ensure client concerns are handled regularly with problem solving any campaign issues.
  2. Ensures client budgets are in line with agency revenue goals and you contribute to new business projects.


In 12 months:

  • Mentor new media planners and assist in leading small-scale projects (identify need, formulate idea into a plan, set the scope and present it to your manager).

What you will need:

  • Undergraduate degree in communication, media or business management is a plus (Post-graduate/masters preferred)
  • 5 to 10+ years of working experience with an E-commerce platform or an E-commerce agency or a business for which the primary revenue stream is E-commerce based (e.g. hotels, airlines, travel, etc.)
  • Knowledge of all aspects of Digital Media, including Search, SEO, SMM, Mobile etc.
  • Experience in developing and implementing analysis and reporting strategies
  • Strong analytical skills with consideration to company/client objectives
  • Project management; ability to manage multiple projects across critical yet often fluctuating deadlines
  • Ability to prioritize and multi-task, work successfully with teams, and work under pressure
  • Strong verbal and written communication skills / English is preferred
  • Excellent MS Office skills including Excel and PowerPoint

More about MediaCom

Welcome innovators, initiative takers and instigators. 


Founded in 1986 and established in Japan for over 10 years, we have grown to become 8,500 of the world’s leading media communications specialists, in 125 offices, across 100 countries.

We are proud to be recognised as the Japan Media Agency of the Year in both 2017 and 2018 with a Silver Award in 2019. With clients including Adidas, Mars, SK-II, Dell, The Coca-Cola Corporation, Cartier, IKEA, Peugeot and Citroen, working at MediaCom is a gateway to working with leading global brand organisations and connecting to people across the planet.

But the real secret to our success is simple (and not really a secret). It’s our People First, Better Results philosophy.


About Indonesia

With a population of 260 million, Indonesia is one of the fastest growing and most dynamic markets in the world. With an increase in consumer disposable income, Indonesia is now firmly on the radar for multi-national companies seeking to invest in emerging markets.

Whilst the Indonesian media landscape is still dominated by terrestrial TV with 65% of all advertising spend, digital media is now poised to go through a period of exponential growth.  There are around 170 million internet users in Indonesia and more than 70% of them are accessing the web via mobile. The opportunity to transform a media landscape on such a scale is unprecedented in the APAC region.

We're looking for creative and diligent people to join us on this exciting journey of transformation. We're ready to create impactful solutions for media challenges, shaping the next era of media with our diverse and passionate team.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.