Operations & Systems Coordinator - Property Management

Property Management Portland, Oregon Boston, Massachusetts San Francisco, California Seattle, Washington California


Description

Operations & Systems Coordinator - Property Management

FLSA status: Exempt

Hours: Full-Time Regular

Department: Property Management

 

Summary

The Green Cities Company is seeking an Operations & Systems Coordinator to support the day-to-day operations of our Property Management team. Reporting to the Director of Property Management, this role will be responsible for setting up and streamlining our existing systems and processes to ensure smooth operations at our many properties across the United States. The ideal candidate is operationally minded and detail-oriented, with experience conducting the administrative functions within software systems such as Yardi, implementing new systems, and managing the transfer of data across multiple platforms.

 

Responsibilities

In this role, you will be expected to:

  • Set-up all systems related to property acquisitions.
  • Transfer files and systems related to property dispositions.
  • Manage marketing integrations in partnership with the Property Marketing Manager.
  • Ensure accuracy of property and resident information across all systems and software.
  • Evaluate and recommend improvements to existing systems and processes.
  • Evaluate potential new systems and functionality and negotiate vendor contracts.
  • Manage implementation processes for new systems.
  • Configure interface vendors with various systems.
  • Manage document transfers for all property acquisitions and dispositions.
  • Ensure smooth property acquisitions and dispositions through effective transition process management.
  • Assist the Property Management team with ESG reporting, resident surveys, and insurance claims.
  • Troubleshoot system and user issues.
  • Perform additional duties as assigned.

 

Essential Knowledge, Skills, and Abilities

The right candidate will possess the following:

  • 2+ years’ experience in a systems or operations role, ideally in the real estate or property management industries, and a Bachelor’s degree in business, real estate, or other related field; OR an equivalent combination of education and experience
  • Previous experience administering and managing systems such as Yardi Voyager and other add on’s such as RentCafe Suite and Payscan.
  • Strong analytical and problem-solving skills
  • Outstanding attention to detail
  • Excellent interpersonal, verbal, and written communication skills, with a customer service mindset
  • Proficiency in MS Office Suite, particularly Microsoft excel.

 

Bonus Qualifications

  • Experience at a certified B-Corp, nonprofit, or other organization with social impact reporting requirements
  • Experience serving as an administrator for other property management systems such as On-Site and MRI
  • Experience in process analysis
  • Proven success in leading process improvement initiatives

 

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.

 

Job Location

Ideally this role will be permanently onsite at our office in Portland, Oregon; However, remote candidates will be considered.

 

Reasonable Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job description listed above is representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

To request accommodations during the application and hiring process, please e-mail [email protected].

 

Equal Employment Opportunity

The Green Cities Company strongly supports equal employment opportunity for all applicants regardless of race, national origin, color, sex, gender identity, sexual orientation, age, religion, physical or mental disability, military status, or marital or family status.

 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

 

About The Green Cities Company

The Green Cities Company (formerly Gerding Edlen) has driven innovation in real estate investment management for over a decade through the confluence of environmental, social and investment value. With this forward-thinking strategy and fully integrated in-house expertise, the firm acquires, manages, and develops office, mixed-use and multi-family assets. Deep experience in select U.S. markets, combined with meaningful attention to ESG considerations, positions The Green Cities Company for enhanced tenant retention and superior operations. This differentiated approach, along with disciplined risk management, encompasses the environmental footprint of an asset, the diversity and inclusivity of its community, and the wellbeing and fulfillment of its occupants and neighbors. Each member of the team is dedicated to a resilient investment portfolio that yields results to the firm’s investors, employees, tenants, and communities. Green Investing, Redefined.