Assistant Store Manager

Sales/Business Development OAKLAND, California


Description

Position at Heavy Vehicle Parts Group

Job Description

The Assistant Manager will assist the Store Manager with overall daily operation including maximizing sales/profitability and administer company policies and procedures.

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Provide daily leadership and create and sustain a culture of employee engagement
• Assist with recruiting and motivating store employees who exceed internal and external customer expectations
• Assist with resolving customer complaints for increased customer satisfaction
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in
  the store and on the phone
• Inventory protection, asset management, operational and safety issues
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
• Help maintain a neat and clean store environment for our customers and employees
• Drafts, submits, and presents various performance and management reports
• Ensuring compliance with federal, state, and local regulations
• Other related duties as assigned

Qualification

• Heavy Duty parts experience required
• ASE (T1-T8) (P2) Parts Certifications preferred
• Exceptional customer service and communications skills
• Possesses personal drive, self-motivation, and initiative to accomplish company goals
• Thrive off working in a very fast paced and complex environment
• Knowledge of inventory management system
• Ability to work flexible schedule
• Valid driver’s license and/or reliable transportation
• Must be at least 18 years of age
• High school diploma or equivalent. Technical school, and/or college degree a plus
• Ability to move up to 100 lbs. and lift to 60 lbs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.