Description

Job Description:
We are hiring for a Reverse Logistics Specialist to work at NAPA Centralized Purchasing. The Reverse Logistics Specialist plays an important role on our team by ensuring the return of excess inventory from our NAPA Distribution Centers.

We are looking for a team player, with strong communication and analytical skills, who is customer oriented to help us make NAPA the #1 choice in the automotive aftermarket.

Responsibilities:
• Works with company employees (Operations Managers, distribution center, etc.) facilitating factory returns to ensure targeted inventory turnover and excess inventory reduction goals.

• Research and review outstanding factory returns weekly. Partner with Distribution Center Management to understand underlying factory return exception factors and modify accordingly.

• Manages the factory return process for assigned product lines. Produces factory return reviews as scheduled and reviews factory return authorizations or approves returns based on situation.

• Manages the inventory and submits factory return requests to our vendors for our distribution centers. Updates the system with new information and maintains and upholds the NAPA Stock Obsolescence and Protection Policy.

• Works with others in supply chain to identify areas of improvement, develop new processes and procedures, and meets regularly to discuss current status and troubleshoot. Partners with demand planners to discuss trends and forecasts, address inventory issues, and enact process improvements. Builds relationship with customers by instilling confidence in the customers that concern will be addressed properly and with urgency.

• Serves as point-of-contact to answer questions, handle requests, and address concerns. Researches issues and resolves to customer satisfaction in timely manner.

Qualifications
• 1-3 years of purchasing and inventory management experience preferred.

• Aftermarket automotive experience a plus

• Bachelor degree in a business or supply chain field, or equivalent experience

• Excel (vlookups, pivot tables, index matches, formulas and macros)

• Access proficiency desirable Manhattan IO and ERP experience helpful.

• Experience with Oracle and SAP a plus.

• Highly analytical, proactive, ability to resolve conflicts quickly and amicably, able to groom and develop future leaders in the organization.

• Strong written and verbal communication skills

• Demonstrated ability to collaborate, manage conflict, and resolve issues.

• Strong customer focus and orientation.

• Self-motivated, detail-oriented and organized.

• Work is performed in a typical office environment.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.