Engineer – Package Software (McLeod Software)

Information TechnologyHybrid Remote, ATLANTA, Georgia


Position at Genuine Parts Company

Company Background:

Genuine Parts Company (“GPC” or the “Company”), founded in 1928 and based in Atlanta, Georgia, is a leading distributor of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world. GPC has approximately 50,000 global employees. The Company has operations in the United States, Canada, Mexico, Australia, New Zealand, Indonesia, Singapore, France, the U.K., Germany, Poland, the Netherlands, Belgium, Spain, and China.

Position Purpose:

The Engineer – Package Software (focusing on the McLeod Software application) will be responsible for providing IT support and solutions for GPC’s fully-owned and operated Rayloc Manufacturing and Distribution Services (RMDS).  Some responsibilities include guidance and support of integrated hardware, and interfaces with both internal and external systems.

Job Description / Responsibilities

  • Assume overall responsibility for software and related hardware needs to support the business
  • Ability to analyze software related issues and propose solutions
  • Troubleshoot software and identify root causes of software problems
  • Accept IT related requests from customers and aid in completing the request or assigning to the correct teams
  • Work with the business to create and modify reports, both operational and financial
  • Manage incidents the change management process (ServiceNow)
  • Triage requests for custom programming items and coordinate with internal and external team members
  • Other duties as assigned


  • GPC has two work locations to choose from, Duluth or Atlanta office
  • We offer a Flexible Work Policy that permits eligible employees to work remotely

Desired Qualifications & Experiences:

  • Experience in the transportation or logistics industry is preferred (LTL, Truckload, Drayage or similar)
  • Experience working with McLeod Software or similar product is preferred
  • Excellent oral and written communication skills
  • Ability to work with other technology teams, both internal and external
  • Experience working with Windows servers
  • Microsoft SQL Server and ability to write simple queries
  • Ability to travel on occasion (approximately 5 – 15%)

Standard Minimum Qualifications

  • Must be eighteen years of age or older
  • Must be legally allowed to work in the United States

Education Required
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job

Physical Requirements
  • Most of the time is spent sitting in a comfortable position and there is a frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.