Business Analyst (IS Dept)

Marketing/Design/Communication SMYRNA, Georgia


Position at S.P. Richards

Job Description

Responsible for the development and documentation of business functional requirements for various departments and groups within the company; assist in the testing and implementation of various technology solutions, assist in projecting and tracking benefits of these solutions and function as a liaison between IS and various departments. Create training documents and provide support for newly delivered functionality.

Standard Work Hours: 8:00am - 5:00pm



  • Maintain continuous contact with internal and/or external customers to remain current on their business needs
  • Assist with gathering of requirements for each customer group
  • Assist in the development of business functional requirements for each customer group
  • Work with the corporate IT staff to better understand what role IT can serve in addressing these functional requirements
  • Assist the corporate IT staff in selecting the right technology to match the functional requirements
  • Assist in determining the best approach for tracking financial benefits associated with IT projects
  • Serve as liaison between the customer group and the corporate IT staff to facilitate an effective working partnership during the project
  • Assist in any business process reengineering efforts associated with the implementation of the project
  • Assist in the Testing/Quality Assurance of IT projects and applications
  • Assist with support of applications
  • Perform selective project management functions on IT projects, as appropriate
  • Other duties as assigned


  •   This position currently has no supervisory responsibilities


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • A 4 year degree in a technical field or related studies or a minimum of 8 years functional business knowledge
  • A minimum of 4 years experience in analyzing business processes and implementing technical solutions
  • Knowledge of and aptitude for computers and computer systems
  • Exposure/experience to SDLC in a technology project environment
  • Experience with wholesale distribution or logistics industries is a plus 

Technical Core

  • Experience with creating, maintaining and presenting documentation for requirements, scope, test plans and other SDLC project-related documents
  • Experience with Microsoft Office applications required
  • Experience with relational database development process
  • Experience with multiple database products
  • Experience with creating and executing SQL queries
  • Experience with creating functional and technical flow diagrams and charts 

Language Skils

  • Must be able to work well in a team setting
  • Ability to communicate at all levels of an organization
  • Ability to document business processes and procedures
  • Is able to effectively present information and respond to questions from customer groups
  • Ability to read, analyze and interpret general business writings

Mathematical Skills

  • Ability to perform basic math


  • Must be detail oriented and exceptional in organization techniques
  • Must be self-motivated, with ability to set and achieve goals, and set priorities of multiple tasks in order to meet deadlines
  •  Must be able to coordinate activities of other employees


  • Able to define problems, collect data, establish facts, draw valid conclusions, and make sound business process decisions
  • Able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables


  • Professional certifications are a plus but not required.


  • A knowledge of the applications in use is a plus but not a requirement beyond what is listed in the SKILLS section. Individual will be required to update application skill set as application(s) are upgraded or enhanced.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel.
  • The employee is regularly required to walk reach with hands and arms stoop, kneel, crouch, or crawl and talk or hear.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.


  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.