Description

Loan Officer Assistant/ Production Assistant

Effective Date:               5/10/2024

FLSA Status:  Non - Exempt

Employment Type:  Regular Corp.

FT/PT Status: Full-Time

The Loan Officer Assistant/Production Assistant (LOA/PA) plays a crucial role in supporting Loan Officers by assisting in the generation of new business and overseeing loan files from inception to completion. Acting as a vital link between Borrowers, Loan Officers, Realtors, and Operations staff, this position facilitates effective communication throughout the process. The ideal candidate should possess a minimum of 2-3 years of experience in mortgage lending, demonstrating a comprehensive understanding of loan programs and a dedication to providing exceptional customer service.

Responsibilities:

• Facilitate communication with clients to complete mortgage loan applications.
• Accurately input data into Encompass loan origination system.
• Pull credit and coordinate with licensed Loan Officer to schedule client meetings.
• Order necessary reports, gather documentation and prepare files for processing.
• Maintain regular communication with Realtor, Loan Officer and Operations staff thought out the loan process to ensure all parties are updated on status, aware of outstanding documentation, time frames etc.
• Follow up on requested conditions, stipulations and additional documentation as necessary.
• Assist Loan Officer in marketing efforts including contacting realtors, builders, past customers etc. Additionally, collaborating with marketing department to assist with events, request marketing materials, etc.
• Additional duties as needed in support of the loan process.

Qualifications:

• Bachelor’s degree in any major preferred.
• 2-3 years of experience working in the mortgage industry preferred.
• Strong experience using Encompass loan origination system preferred.
• Experience using Total Expert a plus.
• Knowledge of mortgage loan programs and lending process preferred.

Essential Skills:

• Must represent Go’s Core Values of being Courageous, Considerate, Collaborative, and Committed.
• Must possess strong communication, interpersonal and organizational skills.
• Proficient computer skills and ability to navigate social media, CRMs, Microsoft Office, etc.

GO is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At GO Mortgage, our mission is clear: We make it simple, fast and efficient to finance a home. By delivering uncommonly good solutions not commonly found elsewhere, we’ve been strengthening communities that enable people to take ownership in their lives as they take ownership of their homes, for over 25 years. From home searching to purchasing to maintaining to building wealth, we dedicate ourselves to the life of a home through its every stage.
Ready to experience it for yourself? Let’s GO!