Medical Assistant

Norwich, Connecticut  | Medical Assistant
Salary: USD 18.50 - 22.75 Hourly

Description

Position at Hartford Healthcare | GoHealth Urgent Care

**EXCELLENT BONUS PROGRAM: Quarterly target bonus of up to 5% based on the customer satisfaction scores of your locations. AND up to $450 per month for a productivity bonus if certain center metrics are met.**              
         
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.           
            
We are Committed to Quality Care
Our Connecticut locations have been accredited by the Urgent Care Association. The only program of its kind, this accreditation was awarded for GoHealth's excellence in both certification and quality and safety standards. This accomplishment signifies our continued dedication to the patients we serve.
                       
In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization and communication.                          
The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.           
            
Job Requirements

Education
                       
  • Graduate of a Medical Assistant Program preferred
  • 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
  • CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire
  • High school diploma or equivalent required 
Work Experience                       
  • Medical Assistant experience preferred for Graduate of a Medical Assistant Program  OR
  • 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
  • Knowledge of medical terminology strongly preferred
Required Licenses/Certifications                       
  • Basic Life Support (BLS) required or must be obtained within 30 days of hire 

    One of the following certifications is required (or must obtain within 15 months of hire)

  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistants) 
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) 
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) 
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) 
  • NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) 
  • ARMA - American Registry of Medical Assistants (verified through ARMA)

    Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire. 

    In lieu of an approved MA certification, we will also accept the following certifications at the time of hire:

  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) 
  • CNA - Certified Nursing Assistant 
Additional Knowledge, Skills and Abilities Required                       
  • Knowledge of medical office management systems and procedures 
  • Excellent time management skills and ability to multi-task and prioritize work 
  • Social perceptiveness and service-oriented 
  • Excellent written and verbal communication skills 
  • Strong organizational and planning skills 
  • Proficiency in MS Office and patient management software 
Enjoy:                       
  • Competitive compensation
  • Generous PTO
  • Quarterly performance bonuses