Project Manager - Revenue Cycle

Atlanta, Georgia  | Billing


Position at GoHealth Urgent Care

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

The Revenue Cycle Project Manager is responsible for the successful project management of all aspects of Revenue Cycle software implementations, inter- and intra-departmental process improvement projects, revenue enhancement and charge capture analysis. Responsibilities include the management of project scope, time, expense management, project status reporting, issue resolution and escalation, project plan maintenance, technical and application guidance and recommendations, rollout and deployment planning, Develops and recommends policies, procedures, goals, objectives, and system enhancements in conjunction with organizational strategic goals and initiatives. Builds strong positive relationships with key individuals: clinical staff, Directors, Physicians. This position will conduct weekly project staff and provide monthly reporting of project progress to the responsible parties. Responsible for troubleshooting, root cause analysis, problem resolution, and will serve as an escalation point for projects.

Job Requirements:

  • Bachelors’ degree or equivalent experience required
  • 2 years of experience with Project Management required
  • 5 years of experience in HealthCare preferred
  • PMP certification preferred

  • Plan and organize tasks, reports progress, manages & coordinates implementations
  • Develop, implement, and maintain project plan and budget for assigned programs
  • Provide success measurements and milestones for application development and implementation of projects
  • Lead focus group sessions with stakeholders for requirements and testing
  • Create test plans, test cases, test scripts and performs functional testing
  • Create and maintain system documentation
  • Work with existing systems to track and manage requests and issues
  • Effectively communicate project status information, design discussions and issues with project team (business owners)
  • Lead training efforts across markets and functions to ensure the consistency of information being distributed to all people
  • Coordinate internal resources and third parties/vendors for the execution of projects
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs
  • Measure project performance using appropriate systems, tools and techniques
  • Report and escalate to management as needed
  • Manage and establish the relationship with the field, vendors, and stakeholders
  • Create and maintain comprehensive project documentation